Heat Pumps

Senville is a popular name when it comes to mini split heat pumps, and many Canadians are considering them for their homes. Today, we’re taking a close look at how these units stand up to our tough Canadian winters. We’ll discuss their warranty, specifications, efficiency, noise levels, and other key features.

Senville Heat Pumps, at a Glance

Senville operates as a direct-to-consumer brand, providing cost-effective heating solutions with mini-split models starting at $749. It is an affordable alternative to premium brands like Lennox and Mitsubishi.

Their product line includes the Standard Series, effective up to -15°C, and the Arctic Series, designed to perform in temperatures as low as -30°C. Available capacities range from 9000 BTU to an impressive 48000 BTU. Senville has one central heat pump model, the 36000 BTU Central Air Conditioner Heat Pump System.

Senville supports its products with a decade of free Tech+ Installation and technical phone support. They also offer free replacement parts for individual components. It also provides free shipping to most regions in Canada.

Room for Improvement: While Senville offers many benefits, the experience could be smoother in some areas. When you choose Senville, be prepared to install the system yourself or find a local installer, as they don’t have a network of recommended contractors. This also means there’s no labor warranty.

Customers have reported occasional shipping delays and additional charges for returns.

The Bottom Line: Senville provides affordable, efficient heating options with a wide range of capacities, backed by supportive customer service and free shipping in Canada. The self-installation aspect and lack of a labor warranty are notable considerations. Occasional shipping issues are also part of the customer experience.

Senville Reviews & Feedback from Homeowners

We continually gather and analyze real customer reviews for feedback on performance and reliability.

Senville has received a mix of feedback from its customers.

Some customers have praised Senville’s exceptional customer support, citing instances where they received replacements, such as a new wireless dongle, at no charge and with minimal hassle.

Few Senville users have encountered issues with the inside unit during the first year after installation. However, the company’s response to these problems has been notably prompt, with replacement parts often dispatched within days.

Technical support experiences have been mixed. Some customers have faced delays in receiving responses to their queries.

See our Best Heat Pumps & Brands

Senville Heat Pump Specifications

Here, we will explore the specifications of Senville heat pumps.

Energy Efficiency

Senville offers an array of sizes for different spaces, such as 9000, 12000, 18000, 24000, 28000, 36000, and 48000 BTUs.

Most of their mini-split models have an average SEER rating of 18-22. The most efficient model is the 9000 BTU Mini Split Air Conditioner – Heat Pump – SENA/09HF, with a SEER rating 28.1.

The only central heat pump unit is available in 36000 BTUs and has an SEER rating of 18.

Noise

Senville’s central system operates at around 40 decibels, comparable to a quiet library’s noise level. It’s pretty low and generally not disruptive to your daily activities.

Most mini-split models from Senville produce a maximum of 55-60 decibels of noise.

Operational Temperature Range

The Standard Series is rated to perform down to 5°F (-15°C). For extreme cold, the Arctic Series operates effectively down to – 22°F (-30 °C). However, the efficiency of heat pumps starts to decrease at extremely low temperatures.

Environmental Impact

Senville demonstrates a commitment to environmental responsibility through various certifications and licenses. Their products carry the ENERGY STAR® and AHRI certification.

Regarding local recognition, Senville units are listed as part of the Canada Greener Homes Grant.

Other Features

• Includes a complimentary installation kit
• Includes the necessary piping for installation
• WiFi-enabled (iOS & Android)
• Self-diagnosis system
• Leak detection system
• Eligible for tax credit

How Much Does a Senville Heat Pump Cost?

In Canada, the price for a Senville central heat pump system is $4,099. The Standard series, catering to less extreme temperatures, ranges from $899 to $2,000.

For those needing resilience in the coldest climates, the Arctic series is priced between $1,200 and $4,600, depending on whether you opt for a single-zone unit, a multi-zone setup, or models with higher efficiency.

Keep in mind that installation costs will add to the total and can vary considerably based on a range of factors. We recommend getting estimates from local distributors to get an accurate quote.

All listed prices are in Canadian dollars.

Heat Pump Cost Calculator

Senville Heat Pump Types and Series

Senville offers a range of heat pumps to suit various room sizes and climate conditions. Here’s a quick guide to help you match the BTU capacity to your space:

The Mini splits come in two main types:

• The Standard Series operates effectively down to -15 °C, suitable for areas in Canada that experience moderate winters, such as coastal regions or southern areas.
• The Arctic Series can function in temperatures as low as -30°C, which is suitable for places that encounter harsher winter conditions, like the northern regions or the prairies where temperatures can drop significantly.

Senville Heat Pump Pros and Cons

Here are some pros and cons of Senville heat pumps:

Pros:

• Most Senville models operate at noise levels below 60 decibels.
• The units are budget-friendly, with prices starting as low as $800.
• Replacement parts for Senville heat pumps are readily available across the US and Canada.
• The product line includes a wide BTU range, from 9000 to 48000.
• The Arctic series is designed to handle extreme cold, functioning well in temperatures down to -30°C.
• High SEER ratings.

Cons

• Senville does not recommend specific installers for their heat pumps.
• There is no provision for a labor warranty, which could impact post-installation service.
• DIY installation increases the risk of installation errors.
• Only one central heat pump system is available (choice is limited).

Senville Heat Pump Warranty Analysis

Senville provides various warranty options for their heat pumps:

• A 10-year warranty for technical installation and phone support under the Senville Tech+ program.
• Replacement parts are provided at no additional cost for individual component failures.
• Compressors come with a free replacement service, with express delivery included.
• The warranty does not cover labor costs for installation and repairs.
• Professional HVAC procedures, such as pressure tests and line set evacuations, are required but not included in the warranty services.

Choosing the Right Senville Heat Pump For Your Home

1. Senville SENDC

It is the only central system offered by Senville. It integrates DC Inverter Technology into a standard central system, offering the potential for energy savings.

Key Features

• Hyper heat series designed for robust performance.
• SEER rating of 18 for energy efficiency.
• Operates quietly with indoor noise levels between 41.3 and 46.8 dB.
• Provides heating capacity at 5℉ (-15℃) of 43300 BTU.
• Suitable for cooling spaces up to 2000 sq. ft.

2. SENL/24CD

A ductless mini split AC with a heat pump provides heating and cooling without requiring extensive ductwork. It fits medium-sized spaces and offers a balance of efficiency and performance.

Key Features

• SEER rating of 18.
• Can cool areas up to 1250 sq. ft. with an 8 ft ceiling.
• Indoor noise level as low as 35 dB for a quiet operation.
• Compatible with Alexa for modern, smart home integration.
• Comes with a 5-year warranty on the compressor and parts.

3. SENA/18HF (Dual Zone)

Designed for multi-room applications, this dual-zone ductless mini split AC with a heat pump is versatile and efficient, suitable for customized climate control in different areas of a home.

• High SEER rating of 21.5,
• Heat and cool areas up to 1100 sq. ft. with an 8 ft ceiling.
• Features low indoor noise levels, down to 24 dB.
• Alexa enabled for easy voice control.
• Provides a lengthy 10-year warranty on the compressor and a 5-year warranty on parts.

Senville Heat Pump Buyers Guide

Since Senville is a direct-to-consumer HVAC brand, you have to make some major considerations before buying a heat pump from Senville:

• DIY Installation: Senville could be a suitable option if you’re skilled with technical tasks and prefer to handle the installation yourself, potentially saving on service costs. However, without a labor warranty, any shipping delays or system functionality issues could leave you without heating for extended periods.
• Central System Options: If you’re in the market for a central system, Senville’s offerings are limited. Ensure their available models meet your needs before committing.
• Operational Efficiency in Cold Weather: Senville systems are rated to function in temperatures as low as -30°C, but like all heat pumps, their efficiency may decline when the mercury dips well below zero. Consider the typical winter temperatures of your area to determine if a Senville heat pump will perform adequately.
• BTU Range: Senville provides a variety of BTU capacities, from 9000 to 48000 BTU.
• Voltage Options: These heat pumps come in both 110v and 220v options.

Senville Company Overview

Senville, headquartered in Montreal, Canada, has operated since 2005. Over the years, they have successfully installed over 100,000 mini split air conditioners and heat pumps throughout Canada and the United States.

Recognized as a leading direct-to-consumer brand, Senville has carved out a significant presence in the HVAC industry. The company’s heat pumps are manufactured in China by Midea Air Conditioning.

How Does Senville Heat Pump Compare to Top Competitors?

Senville vs. Daikin

Senville offers models with SEER ratings peaking at 28.1, surpassing Daikin’s highest rating of 22.5 SEER. However, Daikin leads in design, with models often noted for superior aesthetics.

Price-wise, Senville tends to be more wallet-friendly, and their units are quieter on average, operating around 60 decibels compared to some of Daikin’s units, which can reach up to 75 decibels. Both brands do not provide labor warranties.

Senville vs. Lennox

Lennox is a premium heat pump brand offering better durability and warranty coverage than Senville.

Against Lennox, Senville’s noise levels are considerably lower, with the loudest models reaching around 63 decibels, whereas some Lennox models from the Merit Series can climb up to 80 decibels.

Senville can operate in temperatures as low as -30 °C, whereas Lennox units are rated to -15 °C.

Senville vs. GREE

Senville does not offer the sophisticated Variable Refrigerant Flow (VRF) systems that GREE does. GREE’s presence in Canada is less strong than Senville’s, which may affect customer service and support accessibility. Both brands have comparable noise levels, and neither offers a labor warranty.

It’s noteworthy that GREE’s SEER ratings can soar up to 38, significantly higher than Senville’s maximum of 28.1

Senville Heat Pump FAQs

GREE products are popular globally, reaching over 160 countries and regions. But how do their heat pumps handle the chilly Canadian winters? This guide will closely examine GREE heat pumps, focusing on their performance, pros, cons, cost, warranty, and more.

GREE Heat Pumps, at a Glance

GREE offers a versatile range of products, including ducted and ductless heat pumps and Variable Refrigerant Flow (VRF) systems. Their heat pumps are efficient and claim 70% energy savings compared to traditional electric heating systems.

Price-wise, GREE heat pumps are more budget-friendly than the big names like Mitsubishi, Fujitsu, and Daikin. GREE manufactures many of the unbranded parts for other heat pump manufacturers.

GREE heat pumps are Energy Star® certified and have a heating range of -22°F to 75°F (-30°C to 24°C). Each unit has a standard remote, timer functions, and app control for convenience and easy adjustments.

GREE’s spare parts are generally easy to find and won’t break the bank if you want long-term maintenance and repairs.

Room for Improvement: While GREE heat pumps offer several benefits, they could be better in some areas. In the US and Canada, GREE’s support network is limited. Technical support is primarily available to professional HVAC installers and dealers, not directly to consumers, which can be inconvenient for end-users seeking assistance.

The outdoor units can be noisy, and while the control app mostly works, it could be more user-friendly. The build quality is solid but needs to match the premium feel of brands like Mitsubishi.

The Bottom Line: GREE heat pumps are cost-effective compared to leading brands and backed by Energy Star® certification. However, they fall short in noise levels and user support, particularly in the US and Canada. GREE might be suitable for your home if you seek an affordable and efficient system.

GREE Reviews & Feedback from Homeowners

We continually gather and analyze real customer reviews for feedback on performance and reliability.

Many users have reported a positive experience with GREE heat pumps, praising their quiet operation and efficient cooling. Some noted a stark contrast in noise and energy consumption compared to other brands.

However, customer support has been a point of contention for some. Direct assistance from GREE is often unavailable, requiring customers to go through HVAC professionals for support, which can add to costs and inconvenience.

The affordability of GREE units is frequently mentioned, with some installers noting that GREE manufactures many components used by other brands. The user experience with the app is commonly criticized in customer reviews for its unreliability and poor design.

Comparatively, some users who have tried various brands express that GREE units were the noisiest and least efficient, suggesting that the price difference might only justify the performance for some.

See our Best Heat Pumps & Brands

GREE Heat Pump Specifications

Here are the specifics of GREE heat pumps to understand their efficiency and performance.

Energy Efficiency

GREE’s Sapphire model leads the pack with up to 38 SEER / 15 HSPF. GREE heat pumps come with a suite of certifications, such as AHRI Certification and Energy Star®.

Here are the GREE heat pumps and their SEER2 rating:

Noise

The noise levels for GREE heat pumps range from 55 to 65 decibels. To put this into perspective, it’s comparable to the sound of moderate rainfall or a conversation in a restaurant.

GREE’s quiet operation suits them for various spaces, including home offices, bedrooms, and lounges.

The outdoor units may make more noise, sometimes reaching up to 68 decibels.

Operational Temperature Range

GREE heat pumps handle a heating range down to -30⁰C and a cooling capacity up to 46⁰C. Their patented low-temperature two-stage compressor allows for efficient operation even in severely cold temperatures in Canada.

Environmental Impact

GREE heat pumps use R-410A refrigerant, which complies with environmental regulations by avoiding ozone depletion.

Average Lifespan

The average lifespan of GREE mini-split systems can reach up to 20 years. However, it depends on how frequently the system is used, the local climate, and the thoroughness of the installation process. Regular maintenance also plays a crucial role in longevity.

Smart Technologies

GREE heat pumps feature Wi-Fi connectivity and can be controlled remotely through an app.

How Do GREE Heat Pumps Work?

GREE heat pumps function similarly to air conditioners, using a refrigeration cycle that can reverse heating. Even in winter, they transfer warmth from the chilly outdoors inside your home. This process involves four main components: the compressor, condenser, expansion valve, and evaporator.

In heating mode, the heat pump absorbs outdoor heat through the evaporator, where the refrigerant captures and evaporates this heat energy, turning it into a high-pressure gas.

The compressor then boosts the pressure and temperature of this gas. It moves to the indoor condenser, releasing heat to warm the indoor air. The cooled refrigerant cycles back outside, and the process repeats.

How Much Does a GREE Heat Pump Cost?

The cost of a GREE heat pump varies based on the type of system you choose: ductless or ducted. Here’s a general template to consider:

Ductless Systems:

• Entry-Level: $4,000 – $6,000. Suitable for smaller areas.
• Mid-Range: $6,000 – $10,000. Balanced features.
• High-End: Above $10,000. Advanced technology for larger spaces.

Ducted Systems:

• Entry-Level: Around $10,000. Basic whole-home heating and cooling.
• Mid-Range: $14,000 – $18,000. Enhanced performance.
• High-End: Up to $20,000+. Superior features for extreme climates and very large homes.

Ducted systems integrate with your home’s existing ductwork and are ideal for whole-house heating and cooling solutions. Ductless systems are generally more cost-effective and easier to install.

Heat Pump Cost Calculator

GREE Heat Pump Types and Series

GREE offers a variety of heat pump systems. Here’s a brief overview of the three main types:

Mini-Splits

These compact and efficient units are suitable for heating and cooling individual rooms or small spaces.

• Single-Zone: Designed for one specific area, perfect for targeting a single room’s temperature control.
• Multi-Zone: Capable of heating and cooling multiple rooms independently, suitable for houses or larger spaces needing varied temperature settings.

Central

These systems integrate with your home’s ductwork to provide a whole-house heating and cooling solution.

• FLEXX: Offers a heating range of -22°F to 75°F.
• FLEXX ECO: Slightly less range with 5°F to 75°F.

VRF (Variable Refrigerant Flow)

Advanced systems for large buildings or complex residential setups with a heating range of 4°F to 80°F.

GREE Heat Pump Pros and Cons

Ensure you know the pros and cons of selecting a GREE heat pump before installation. Here are some notable things to consider:

Pros

• Generally cheaper than big names like Mitsubishi or Lennox, though ducted system installation can get pricey.
• GREE mini-split systems have SEER ratings up to 38.
• Warms up spaces quickly.
• Offers temperature control, including airflow and humidity control, through a mobile app.
• Potential for up to $4,500 rebates on specific models.

Cons

• SEER ratings for ducted systems are lower than other brands.
• No labor warranty
• The support network in the USA and Canada is limited.
• Outdoor units can be noisy.
• The control app is outdated and lacks functionality.

GREE Heat Pump Warranty Analysis

GREE’s warranty offerings for their heat pump series range from standard to extended options, depending on the product line and whether a GREE Select Dealer does the installation.

Standard Residential Warranty

GREE provides a standard warranty for residential models, including a 5-year warranty for parts and a 7-year warranty for the compressor. This coverage applies to series like the Livo Gen3 and Vireo+.

Commercial Warranty

The warranty for commercial heat pumps matches the residential terms, with 5 years for parts and 7 years for the compressor.

Control components for all GREE heat pump series come with a 1-year warranty. For installations done by GREE Select Dealers, the warranty is extended.

Note: Warranty terms are subject to change, and it is recommended that you review the current terms with your dealer at the time of your heat pump purchase or installation.

Choosing the Right GREE Heat Pump For Your Home

1. GREE FLEXX

The GREE FLEXX is designed for homeowners looking for a flexible solution to their heating and cooling needs. The system features inverter technology paired with a horizontal discharge design, contributing to energy savings and reduced noise levels.

• Up to 17 SEER2 / 9 HSPF2
• Cooling temperature range from 5°F to 129°F and heating from -22°F to 75°F
• Noise levels as low as 55 dB(A)
• Compatible with traditional 24 VAC thermostat controls
• Uses eco-friendly R410A refrigerant

2. GREE FLEXX ECO

GREE FLEXX ECO has compact single-fan outdoor units. This design allows for a flexible installation, whether mounted on the wall or placed on the ground. The system utilizes inverter technology to adjust to temperature changes.

• Up to 15.5 SEER2 / 7.8 HSPF2
• Cooling range of 5°F to 118°F and a heating range of 5°F to 75°F
• Sound levels down to 55 dB(A) on the outdoor unit
• Supports conventional 24 VAC thermostat control
• Uses R410A refrigerant
• Both outdoor and indoor units are designed with durability-tested fins

3. GREE SAPPHIRE

The GREE Sapphire series is a wall-mounted mini-split system with a SEER rating of 38. It is the quietest GREE heat pump available.

• Top-tier efficiency with up to 27 SEER2 / 11 HSPF2
• Operational temperature range with heating from -22°F to 129°F and cooling from 0°F to 129°F
• Includes intelligent defrost and self-diagnosis functions
• Offers simple operation with a range of comfort settings
• Equipped with Wi-Fi for smart connectivity
• Sleek appearance

GREE Heat Pump Buyers Guide

When considering a GREE heat pump for your home, your overall satisfaction and the system’s effectiveness hinge on several key considerations:

1. Contractor: Your heat pump’s performance depends on proper sizing and installation. It’s crucial to choose a qualified contractor who installs and understands the nuances of how GREE systems operate to ensure optimal functionality. Get free quotes from certified local contractors in your area.
2. Noise: GREE units typically run between 55-68 decibels. That’s about as loud as a normal conversation or a running refrigerator. Strategic placement and additional sound-dampening measures can help if noise is a concern.
3. Budget: GREE systems are generally more budget-friendly than some of the other big names in the industry. If your budget is tight, GREE might be a suitable option for your home.
4. Aesthetics: While GREE units may not match the sleek design of some competitors like Daikin, they still offer a clean and modern look that can easily integrate with most home designs.
5. Support: GREE’s customer support network may be less extensive, which can lead to longer wait times for assistance. It’s often best to work closely with your installing contractor for support and service.

GREE Company Overview

GREE was established in 1991 and has its headquarters in Zhuhai, China. Since it was founded, the company has made a significant global impact, now serving over 180 countries and regions.

With a workforce that exceeds 80,000, GREE has made substantial investments in innovation and development. Today, they have 16 research institutes, 152 research centers, 16,000 engineers, and more than 1,400 labs worldwide.

GREE Canada was launched in 2011. The company maintains a formidable production presence with 14 manufacturing bases in China—spanning locations such as Zhuhai, Chongqing, and Hefei—and internationally, with facilities in Brazil and Pakistan.

How Does GREE Heat Pump Compare to Top Competitors?

Here are some other brands and their comparisons with GREE heat pumps:

Mitsubishi vs. GREE

Mitsubishi generally has the edge over GREE in terms of the fit and finish of their systems, as well as the overall build quality. But, GREE heat pumps often come with a lower price tag.

GREE and Mitsubishi have a good track record for parts availability, though local factors can influence this.

GREE systems are more advanced regarding Wi-Fi controls and may be more suitable for someone who prioritizes smart home connectivity.

Regarding noise, many Mitsubishi models are quieter than GREE. However, both brands are quiet in general.

Daikin vs. GREE

GREE offers several mini-split systems with SEER ratings over Daikin’s current maximum of 22.5 SEER.

Daikin offers clear maintenance options for their heat pumps, which GREE lacks, potentially affecting long-term service and upkeep.

Daikin heat pumps are manufactured in the US. On the other hand, GREE is based in China, with most of its manufacturing facilities there.

In terms of aesthetics, both brands provide visually appealing designs that complement modern homes.

Lennox vs. GREE

Lennox is a Texas-based company, while GREE operates out of China.

If you’re looking for a premium option, Lennox is your best bet. In terms of affordability, GREE is better.

Lennox provides a labor warranty for their products and offers dual-fuel compatibility, especially with Lennox furnaces where GREE only works on electricity.

GREE’s mini-split systems boast SEER ratings as high as 38, significantly surpassing the maximum offered by Lennox

GREE Heat Pump FAQs

Daikin is a Japanese brand popular for residential heating and cooling, with 50 million units installed worldwide. Daikin is known for its high-quality HVAC solutions, and its heat pumps are no exception. This blog will discuss Daikin heat pumps and their pros, cons, warranty, costs, models, and more.

Daikin Heat Pumps, at a Glance

Daikin offers air-sourced and air-to-air heat pumps with a maximum SEER2 rating of 22.5 and an HSPF2 rating of up to 8.5. Their product lineup includes ductless heat pumps, whole-house heat pumps, and packaged heating solutions.

If you’re budget-conscious, Daikin also offers mid-grade and economical models. These units come with a lower upfront cost but may result in higher utility bills compared to the premium models. Daikin heat pumps can work at 100% efficiency in temperatures as low as 14 degrees Fahrenheit (-10 degrees Celsius) while reasonably working as low as -27°C.

They provide a 12-year Unit Replacement Limited Warranty and a 12-year Parts Limited Warranty on selected models.

Room for Improvement: The noise level is a significant concern about Daikin heat pumps. Most Daikin models operate above 60 decibels, which, while not excessively loud, is noticeably higher than some competitors.

Daikin heat pumps have pretty basic features. Moreover, the efficiency of Daikin heat pumps tends to decrease at extreme temperatures.

Additionally, Daikin’s approach to customer support could be more homeowner-friendly. If residential owners have queries or issues, even minor ones, Daikin’s customer support tends to direct them to the installer or a licensed Daikin dealer rather than providing direct assistance.

The Bottom Line: Daikin offers a versatile range of heat pumps with high SEER2 and HSPF2 ratings, suitable for various climates but with higher noise levels, sometimes above 60 decibels. If you’re looking for a mid-range budget heat pump with reliability and basic functions, Daikin is the right brand for you.

Daikin Reviews & Feedback from Homeowners

We continually gather and analyze real customer reviews for feedback on performance and reliability.

Customers have generally appreciated features in Daikin heat pumps, like quiet operation, variable fan speeds, and improved energy efficiency.

Installation experiences have varied, with occasional issues like defective units, but Daikin’s responsiveness and warranty offerings have been positively noted. Some users have reported concerns about the standby power consumption of Daikin units in specific settings, leading to increased running costs.

While there have been observations of loud intake noise, users have generally seen improvements in energy efficiency with Daikin HVAC systems.

See our Best Heat Pumps & Brands

Daikin Heat Pump Specifications

Let’s discuss key aspects that set Daikin heat pumps apart regarding features, specifications, functions, and design.

Energy Efficiency

In Canada, the minimum required SEER rating for heat pumps is 13. Daikin heat pumps SEER ratings can range up to 26 and more.

Many Daikin models are recognized for their energy efficiency, earning certifications such as ENERGY STAR®, AHRI Certified, and ETL Listed. A typical Daikin unit can produce 4 kWh of heat from just 1 kWh of electrical energy.

They utilize refrigeration-grade premium copper tubing and an aluminum fin condenser coil configuration.

Daikin’s air-to-air heat pumps are powered by external air and electricity, with 80% of their energy coming from the air and only 20% from electricity.

Noise

Most Daikin heat pumps emit noise levels of around 70 decibels, even with sound blanket technology. A 69-decibel output is similar to a normal conversation, noticeable but generally acceptable for outdoor units. Daikin SkyAir FTQ Ducted is one of the quietest models with noise levels of only 47.5.

Operational Temperature Range

Daikin heat pumps maintain up to 100% heating capacity at low temperatures, down to 14°F, and can operate in heating mode at temperatures as low as 0°F. This makes them efficient for Canadian climates, where traditional heat pumps may falter in extreme cold.

The maximum operational temperature for these units is 114.8°F

Environmental Impact

According to a case study, Daikin heat pumps are 2 to 24 times less carbon-intensive than conventional heating methods. This saves 0.2 to 2 tons of CO2-equivalent emissions per year during the use phase. The exact savings depend on the emission factor of each country’s electricity grid.

The R-410A refrigerant used in these systems is also known for its eco-friendly properties.

Maintenance

Daikin provides clear maintenance options for their heat pumps. If your installer doesn’t offer a maintenance contract within 18 months of purchase, you can get one through Daikin’s Stand By Me platform. Regular filter maintenance every two months is recommended to ensure optimal performance.

Daikin offers three maintenance packages:

• Bronze: Annual maintenance, covering costs for parts and labor during preventative repairs if under warranty.
• Silver: Includes everything in Bronze, plus replacement of worn Daikin spare parts.
• Gold: Combines Bronze and Silver benefits, adds free breakdown callouts, and comprehensive parts and labor cover for Daikin parts.

Other Features

Daikin heat pumps include several notable features:

1. Insulated Blower Compartment: Enhances quiet operation and simplifies maintenance.
2. Durable Enclosure: Made of heavy-gauge galvanized steel with a powder-paint finish for outdoor element protection.
3. Inverter Board Cooling: Uses the refrigerant circuit, improving efficiency by reducing condenser fan pressure drop.
4. Water-Shedding Drain Pan: Designed with multiple drain holes for effective water removal.
5. Intelligent Defrost Mode: Optimizes defrosting in colder temperatures, maintaining efficiency.

How Do Daikin Heat Pumps Work?

Daikin heat pumps in Atlantic Canada come in two types: ducted and ductless (mini-split).

• Ductless (Mini-Split): Ideal for homes without ductwork, consisting of one outdoor unit and multiple indoor units for customizable temperature control.
• Ducted: Suitable for homes with existing ducted systems, or retrofitting can be done. Great for new home construction.

Heat pumps absorb and release thermal energy, providing both heating and cooling. In cooling mode, they remove indoor heat and transfer it outside, offering versatile climate control.

How Much Does a Daikin Heat Pump Cost?

The cost of Daikin heat pumps can vary depending on the type of system:

• Ducted Systems: On average, ducted Daikin heat pump systems cost around $16,000, including installation. However this can range from $10,000 to $20,000 depending on factors like the model, BTU output, temperature rating, installation factors, and so on.
• Ductless Systems (Mini-Split): Ductless Daikin heat pump systems come in a range of prices, typically between $6,000 to $12,000, including installation.

It’s important to note that these are average cost estimates, and the actual price can be influenced by factors such as the specific model, installation requirements, and regional variations in pricing. To get an accurate quote for your specific needs, it’s advisable to consult with a Daikin authorized dealer or installer.

Heat Pump Cost Calculator

Daikin Heat Pump Types and Series

Daikin Whole House Systems

Daikin whole house systems are effective even in temperatures as low as -13°F, making them suitable for various climates. These year-round solutions combine heat pumps and air handlers, maintaining indoor comfort and humidity levels. Notable series include Daikin DZ and FIT.

Daikin emphasizes quality and efficiency, offering variable-speed, energy-efficient systems for consistent comfort. These systems are designed to save energy and provide efficient cooling, and they can be paired with Daikin air handlers for adequate heating in winter.

Daikin Ductless Systems

Daikin’s single-zone ductless heat pumps consist of a compact indoor unit (wall-mounted, floor-mounted, or concealed) paired with a quiet outdoor unit. These split systems provide year-round comfort by mechanically heating or cooling indoor air and transferring heat to the outside through a refrigerant circuit.

They are energy-efficient, ideal for heating small spaces, easy to install, and require minimal maintenance. If you have an area of up to 1,600 square feet, a single ductless (mini-split) heat pump would be better. Perfect for small offices, studios, or any space where hassle-free heating is needed without ductwork or furnaces.

Notable series include:

• Daikin 19 Series
• Daikin LV Series
• Daikin EMURA
• Daikin Aurora

Daikin Packaged Heat Pumps

Daikin’s packaged heat pumps (DP Series) are self-contained units placed on the ground or rooftops. They offer quiet and year-round comfort, functioning as air conditioners in warm weather and providing heat pump-generated warmth in the winter.

These high-efficiency units are a versatile, all-in-one solution for your home’s heating and cooling needs.

Daikin Heat Pump Pros and Cons

Pros

• Daikin systems have smart airflow. Temperatures will be even in multi-level buildings.
• Daikin heat pumps are one of the industry’s most aesthetically pleasing and durable exteriors.
• Their products are made in the US, with headquarters in Houston, TX.
• Daikin heat pumps can work with 100% efficiency in temperatures as low as 14 degrees Fahrenheit.
• Most models are compact and have minimal casing.

Cons

• Most models are noisier, some approaching 70-75 decibels maximum.
• Daikin does not provide a warranty for compressors without registration.
• Daikin does not offer a labor warranty.
• Daikin does not have any models with a SEER rating higher than 22.5.
• Daikin partners exclusively with contractors who meet their stringent criteria. This selective approach ensures that only approved contractors can offer Daikin products.

Daikin Heat Pump Warranty Analysis

Daikin offers warranty coverage for their heat pumps, with variations based on registration and models:

• Base Warranty: Provides five years of coverage for parts, with no coverage for the compressor.
• Registered Warranty (Upon Registration of the Product): Extends parts coverage to 12 years and provides different compressor coverage depending on the model, ranging from 6 to 12 years.
• Labor Warranty: Daikin’s standard warranty does not include labor coverage. However, customers may be able to purchase additional labor coverage through ASURE.
• Unit Replacement: The warranty for unit replacement varies by model, with coverage options at 0, 6, and 12 years.

Choosing the Right Daikin Heat Pump For Your Home

Here are three top Daikin heat pump models, each with unique features designed to provide efficient heating and cooling.

1. Daikin DZ20VC

When properly matched and installed, the Daikin DZ20VC Variable Speed Heat Pump offers up to 21 SEER high-efficiency performance. It can be enhanced by pairing it with a Daikin gas furnace or air handler featuring a variable-speed blower motor.

Key Features:

• Compatible with the Daikin One+ smart thermostat and other Daikin communicating equipment
• Daikin Inside variable-speed compressor
• AHRI certified; ETL listed
• Heavy-gauge galvanized steel cabinet with sound-control top
• Refrigeration-grade premium 7mm copper tubing and aluminum fin condenser coil
• Daikin Inside Intelligence for system monitoring
• Acoustically engineered high-density sound control blanket for quiet operation
• Baked enamel finish for weather protection
• High-efficiency ECM condenser fan motor

2. Daikin DZ18TC

The Daikin DZ18TC Heat Pump offers up to 19 SEER high-efficiency performance. This model features a powder-paint finish over heavy-gauge galvanized steel for durability and UV protection.

Key Features:

• Compatible with the Daikin One+ smart thermostat and other Daikin communicating equipment
• High-efficiency two-speed scroll compressor
• Copeland CoreSense advanced diagnostics for system monitoring
• Refrigeration-grade premium copper tubing and aluminum fin condenser coil
• Acoustically engineered high-density sound control blanket
• Specialized time-delay defrost technology
• Factory-installed in-line filter drier
• Factory-installed heater band and accumulator
• Baked enamel finish for weather protection

3. Daikin DZ7TC

The Daikin DZ7TC Heat Pump offers up to 17.2 SEER2 high-efficiency performance with a high-density foam compressor sound blanket to reduce noise.

Key Features:

• ComfortAlert built-in diagnostics
• Copper tube/enhanced aluminum fin coil
• Efficient two-speed ECM condenser fan motor
• Simple low-voltage wiring for communicating mode
• Diagnostic indicator lights and storage of fault codes
• Color-coded terminal strip for non-communicating setup
• High- and low-pressure switches
• Time-delay technology with short-cycle protection
• Factory-installed bi-flow liquid-line filter drier
• Factory-installed suction-line accumulator
• Factory-installed compressor crankcase heater
• Factory-installed high-capacity muffler
• Factory-installed coil and ambient temperature sensors

Daikin Heat Pump Buyers Guide

When selecting a Daikin heat pump for your home, it’s important to consider specific factors impacting your comfort, energy efficiency, and overall satisfaction. Here are key factors to keep in mind:

1. Energy Source and Efficiency: Consider the cost of electricity in your area and how it will impact your utility bills. Higher efficiency models can lower your energy costs.
2. Warranty: Review the warranty coverage for parts, compressors, and labor. Daikin offers different warranty options, including extended warranties upon product registration.
3. Noise Level: Consider the noise level of the Daikin heat pump, especially if installed near bedrooms or quiet areas. Daikin models vary in noise output, so choose one that meets your noise tolerance.
4. Temperature Range: Check the heat pump’s operational temperature range. Daikin models can operate efficiently even in cold climates, making them suitable for Canadian winters.
5. Unit Configuration: When selecting a Daikin heat pump model, you’ll need to consider the unit configuration. Daikin offers three main types of configurations:
   • Wall Mounted Heat Pumps: These are a popular choice for their space-efficient installation on any wall, making them ideal for smaller to medium-sized rooms while maintaining an aesthetically pleasing interior.
   • Floor Standing Heat Pumps: Designed for larger spaces, these units offer enhanced capacity and performance, making them suitable for spacious areas that require more powerful heating and cooling.
   • Ceiling Mounted Heat Pumps: Installed on the ceiling, these units save wall and floor space, making them perfect for areas with limited space, and they distribute conditioned air evenly for consistent comfort throughout the room.

Daikin Company Overview

The history of Daikin Industries Ltd. traces back to 1924, when it was founded as Osaka Kinzoku Kogyosho Ltd by Akira Yamada. However, it was in 1951 that Daikin achieved a significant milestone by becoming the first company in Japan to manufacture packaged air conditioning systems.

From pioneering experiments with air source systems for water heating in 1985 to developing new refrigerants, Daikin has consistently placed innovation at the forefront of its mission.

They now own Goodman Manufacturing, a well-respected company in Houston, Texas.

Today, Daikin stands as the world’s largest manufacturer of air conditioners, holding a global market share of approximately 12%. Its products have reached millions of systems in 140 countries.

Daikin Heat Pump FAQs

Our Lennox heat pump review will help you decide whether buying one is right for your home. This guide will discuss how well they stand up to our Canadian winters and outline Lennox heat pump specifications, including pros, cons, prices, warranty, and more.

Lennox Heat Pumps, at a Glance

Lennox heat pumps offer industry-leading efficiencies, up to 24 SEER and 10.20 HSPF, with options starting at 13 SEER and 7.7 HSPF. Most Lennox heat pumps are ENERGY STAR® certified.

With their dual-fuel capability, they’re designed to work hand-in-hand with a high-efficiency Lennox furnace. When it gets cold outside, your system can switch from electricity to natural gas, depending on the heat load and outdoor temperatures.

Lennox pumps are capable of pulling heat from the air as cold as -12°C (10°F) and can continue to operate with additional electric heat at temperatures down to -15°C (5°F). A notable innovation in some Lennox models is integrating photovoltaic solar technology, which can significantly reduce energy usage and costs.

Room for Improvement: Lennox is known as a premium heat pump brand. While their entry-level models are more affordable than the high-end ones, they still tend to be pricier than similar models from other brands.

Most Lennox parts are unique. Non-interchangeable parts can lead to higher maintenance costs and inconvenience for some customers.

Lennox’s focus is on delivering straightforward, high-quality heating and cooling solutions. It might not cater to those who prefer innovative technology and advanced features.

The Bottom Line: Lennox heat pumps are efficient, quiet, and versatile with dual-fuel capability and effective performance in cold temperatures down to -15 °C (5°F) with an average cost of $6,230 to $14,360.

However, their use of unique parts can lead to higher maintenance costs, and the premium pricing may deter budget-conscious consumers.

Lennox Heat Pump Customer Reviews

We continually gather and analyze real customer reviews for feedback on performance and reliability.

Many users express satisfaction with the quiet operation of models like the XP25 (ideal when installed in neat living spaces). Others have reported substantial savings on utilities, alongside consistent and comfortable temperature control provided by their systems. 

The compatibility of Lennox systems with alternative energy sources like solar power is a highlighted benefit, with some users noting minimal impact on energy consumption and continued savings. 

Some customers have experienced issues with their Lennox heat pumps, such as compressor failures within five years of installation, leading to unexpected repair costs that offset the unit’s efficiency savings. 

To mitigate such problems, regular maintenance by a qualified technician is crucial to identify and address potential issues early on.

Experienced professionals suggest that many issues, particularly in the first year, often stem from installation errors rather than manufacturing defects. Therefore, ensuring installation by a reputable, experienced contractor can significantly reduce the likelihood of early failures.

See our Best Heat Pumps & Brands

Lennox Heat Pump Specifications

Below, we’ll discuss key specifications of Lennox heat pumps, focusing on various features such as energy efficiency, noise, environmental impact, and more.

Energy Efficiency

Lennox heat pumps offer up to 24 SEER (Seasonal Energy Efficiency Ratio) and 10.20 HSPF (Heating Seasonal Performance Factor).

Here are Lennox heat pump models with their SEER rating:

Noise

Lennox heat pumps have an average noise rating of around 70 decibels, which is fairly standard for the industry.

Some models, like the XP25 and SL25XPV, are among the quietest in their lineup, with minimum noise levels dropping to around 58 decibels—comparable to the hum of a modern refrigerator.

The loudest models come from the Merit Series, reaching up to 80 decibels.

Operational Temperature Range

Lennox heat pumps effectively pull heat from the air in temperatures as low as -12°C (10°F) and can continue to operate with supplemental electric heat down to -15°C (5°F).

Environmental Impact

Lennox heat pumps are recognized for their environmental responsibility:

• ENERGY STAR Most Efficient 2021.
• Green Builder Sustainability Award 2019.
• Green Seal Certification.
• Featured in Green Builder HOT 50 Products.

Lennox also supports the Canadian Thermostat Recovery Program, overseen by HRAI, promoting responsible recycling practices in Canada.

Average Lifespan

The typical lifespan of a Lennox heat pump is between 10 and 12 years, though this can vary based on factors like usage patterns, local climate, and maintenance.

Some units may last less than 10 years, while well-maintained ones could reach 20 years. For best results, routine professional servicing is recommended to address any issues early and keep the heat pump running effectively.

Other Features

Here are some additional features of Lennox heat pumps:

• Dual-fuel compatibility (electricity and gas).
• Aluminum alloy for durability in harsh conditions.
• Integration with iComfort® S30 thermostat for connectivity, tuning, and proactive troubleshooting.
• Automatic energy-efficient temperature adjustments when you’re not home.
• Responsive to outdoor conditions (can adjust operation for pollen levels and air quality).

How Do Lennox Heat Pumps Work?

Lennox heat pumps cool homes by extracting indoor heat and releasing it outside. In colder months, they reverse this process, pulling heat from outdoor air to warm the inside. An indoor unit circulates this air throughout the home.

In extreme cold, electric heat strips or a gas furnace in a dual-fuel system provide additional warmth. A reversing valve in the pump allows the switch between heating and cooling modes, ensuring efficient year-round temperature control.

How Much Does a Lennox Heat Pump Cost?

Standard efficiency Lennox Heat Pumps in Canada typically cost between CAD $9,108 and CAD $11,352 for 14-16 SEER models. 

Higher-end “Signature Collection” models with 18-23 SEER ratings range from CAD $13,728 to CAD $24,684, suitable for cold-climate heating.

Here’s a breakdown of costs by series and tonnage:

Price of Each Series:

• The Merit Series: CAD $3,709.20 – CAD $8,710.02
• The Elite Series: CAD $7,227 – CAD $12,714.77
• The Dave Lennox Signature Collection: CAD $8,490.24 – CAD $14,545.48

Lennox ductless heat pumps can cost anywhere between $4,000 – $8,000 (with installation).

Price Based on Tonnage:

Heat Pump Cost Calculator

Read More: Heat Pump Price Guide for Canadians

Lennox Heat Pump Types and Series

Lennox categorizes its heat pumps into three series, each with distinct features and price points:

The Lennox Signature Series

The top-tier Signature series is the epitome of energy efficiency and comfort but comes at a higher price.

Key Features:

• SEER ratings from 19.2 to 24.
• HSPF ratings between 9.7 and 11.8.
• Variable-stage compressors.
• Noise levels range from 58 to 67 decibels.
• Compatibility with the PureAir air purification system.

The Lennox Elite Series

The Elite series strikes a balance between performance and cost.

Key Features:

• SEER ratings up to 16 to 22.
• HSPF ratings from 9.00 to 10.4.
• Single-stage or two-stage compressors.
• A noise level of 60 to 71 decibels.

The Lennox Merit Series

The Merit series is the most budget-friendly option.

Key Features:

• SEER ratings of 16 to 18.6.
• HSPF ratings of 8.2 – 10.6.
• Single-stage or multi-stage compressors.
• Higher noise levels at 74-76 decibels.

Lennox Heat Pump Pros and Cons

Lennox heat pumps are a popular choice for their efficiency and reliability, but it’s important to weigh both the advantages and potential drawbacks.

Pros

• Lennox models are known for their impressive SEER and HSPF ratings.
• Lennox heat pumps are compatible with Lennox furnaces (dual-fuel compatibility; either gas or electricity)
• Many Lennox pumps are ENERGY STAR®-certified
• It is a Texas-based company with several manufacturing units across the U.S.

Cons

• High upfront investment for models offering the highest efficiency.
• High-efficiency units often require proprietary thermostats.
• Using unique, non-interchangeable parts can result in higher maintenance costs and potential inconvenience.
• Some Lennox models may offer fewer features compared to other brands.

Lennox Heat Pump Warranty Analysis

Lennox provides a different warranty structure for each heat pump series:

The Merit Series

Merit models are backed by a 5-year Limited Warranty for both the compressor and other covered components. For those seeking longer protection, a 10-year Extended Limited Warranty is available, provided the product is registered.

The Elite Series

The Elite series offers a lengthier assurance, with a 10-Year Limited Warranty on compressors and a 5-Year Limited Warranty on other covered components. Like the Merit series, a 10-year Extended Limited Warranty can be obtained through product registration.

Dave Lennox Signature® Collection

The premium Dave Lennox Signature® Collection models come with a comprehensive 10-year Limited Warranty covering both the compressor and other components.

For all series, the extended warranty requires registration within 60 days of installation. Additionally, a separate labor warranty of 3 years is available.

Choosing the Right Lennox Heat Pump For Your Home

1. Lennox SL25XPV

The Lennox SL25XPV is a variable-capacity heat pump. It stands out for its variable-capacity operation and impressive efficiency, boasting up to 11.8 HSPF and 24 SEER.

Key Features:

• R-410A Refrigerant
• ENERGY STAR® Certified
• Tax Credit Eligible
• Noise: 58 decibels
• Variable-Capacity Operation
• Efficiency Rating (HSPF) of up to 11.8
• Efficiency Rating (SEER) of up to 24

2. Lennox XP25

The XP25 is known for its variable-capacity operation and low noise level of 58 decibels, similar to the SL25XPV.

Key Features:

• Variable-capacity operation
• Noise: 58 decibels
• R-410A refrigerant and Solar Ready
• Efficiency Rating (HSPF) of up to 23.5
• Efficiency Rating (SEER) of up to 10.2
• ENERGY STAR® Certified

3. Lennox XP21

The XP21 is a multi-stage heat pump that provides solid efficiency with up to 19.20 SEER and 9.70 HSPF.

Key Features:

• Efficiency Rating (HSPF) of up to 19.20
• Efficiency Rating (SEER) of up to 9.70
• Multi-Stage
• Noise: 67 decibels
• ENERGY STAR® Certified
• R-410A refrigerant and Solar Ready

Lennox Heat Pump Buyers Guide

If you’re buying a Lennox heat pump for your home, various factors can influence your satisfaction and the system’s performance.

1. Part Availability: Due to unique parts, it’s wise to choose popular Lennox models for better long-term part availability or secure a maintenance contract ensuring part supply.
2. Cost: While Lennox is premium-priced, look for discounts and incentives to reduce initial costs, especially during off-peak seasons. Use our free heat pump cost calculator to get instant estimates.
3. Single vs. Multi-Stage: Single-stage units suit milder climates and tighter budgets. Multi-stage units, though pricier, provide more efficient and flexible temperature control for varied climates.
4. Motor Type: Constant torque motors are cost-effective with consistent airflow. Variable-speed motors offer precise temperature control and efficiency, ideal for those prioritizing comfort and lower energy bills.
5. Noise Levels: Consider quieter models (less than 60 decibels) for placement near living or sleeping areas. In less noise-sensitive areas, a louder model might be acceptable and cost-effective.

Read more: Heat Pump Buying Guide for Canadians

Lennox Company Overview

Lennox is one of the leading HVAC manufacturers in Canada and the U.S., with a history dating back to 1895. It was founded by Dave Lennox in Marshalltown, Iowa. 

The company initially focused on machine repair for railroads but swiftly transitioned into heating solutions, creating the first riveted steel furnace. This pioneering spirit continued as Lennox introduced the forced air furnace for homes and ventured into air conditioning in the 1950s. Expanding into Canada in 1952 and introducing multi-zone rooftop units in 1965, Lennox has consistently led groundbreaking heating and cooling solutions.

Today, as part of Allied Air Enterprises and Lennox International, Lennox remains a leading brand renowned for producing some of the most efficient HVAC units available. 

Their product lineup includes central air conditioners, furnaces, and heat pumps, primarily manufactured in Dallas, Texas, with additional facilities in Iowa.

How Does Lennox Heat Pump Compare to Top Competitors?

Let’s compare Lennox heat pumps with other popular brands in Canada.

Lennox vs. Daikin

In terms of energy efficiency, Lennox generally leads the way. Daikin doesn’t offer any heat pumps with over 22.5 SEER rating. 

One significant advantage of Lennox over Daikin is the labor warranty. Lennox provides a 3-year labor warranty, while Daikin does not offer any.

Both Lennox and Daikin offer the same noise levels. However, Lennox has some units operating as quietly as 58 decibels. SkyAir FTQ Ducted is the quietest model offered by Daikin, with noise levels of only 47.5 decibels.

Daikin heat pumps may be preferred by homeowners looking for style as well as functionality.

Lennox vs. Mitsubishi

Both Lennox and Mitsubishi excel in energy efficiency, offering cost-saving operations over time. However, both Lennox and Mitsubishi are considered premium brands, and their pricing reflects this. 

Mitsubishi offers specific models like the FH06NA Wall-Mounted System, which has an exceptional SEER rating of up to 33.1. 

If you’re looking for better warranty coverage, Lennox generally provides better base warranties across many of its models compared to Mitsubishi heat pumps. 

Mitsubishi Electric is renowned for its quiet operation, with many models operating at around 50 decibels, which is generally quieter than Lennox. 

Mitsubishi heat pumps solely operate on electricity, whereas Lennox offers dual-fuel capability.

Lennox vs. Trane

Noise isn’t a significant differentiator between Lennox and Trane. The decision between Lennox and Trane will likely hinge on energy efficiency, warranty offerings, and environmental certifications.

Lennox heat pumps might be more efficient in energy usage and generally offer higher SEER ratings compared to Trane. Many Lennox models are ENERGY STAR certified, while some Trane models may lack this certification.

Despite the difference in energy efficiency, the average prices of Lennox and Trane heat pumps are very similar. 

Trane does not offer a labor warranty. However, Lennox provides the option to include a labor warranty in some plans.

Sound rating is not a significant deciding factor between the two brands.

Lennox Heat Pump FAQs

Mitsubishi heat pumps are known to be energy-efficient and whisper-quiet, with some financing options available. But are they ideal for your home? Our Mitsubishi heat pump review covers the brand’s specifications, cost, pros, cons, warranty, and more.

Mitsubishi Heat Pumps, at a Glance

Mitsubishi stands out as one of the top heat pump producers in Canada. Their journey began in 1968 with the launch of their first heat pump. Today, they manufacture indoor and outdoor units with different SEER ratings and costs.

Mitsubishi’s lineup includes ducted systems, ductless systems, and hybrid options, most models being ENERGY STAR® certified. Their heat pumps can run in cold climates and effectively work at -30 °C (100% efficiency at -15 °C). They can replace electric furnaces and offer reduced emissions and less reliance on fossil fuels.

Customers can also avail of rebates according to their province on specific Mitsubishi heat pump models.

Room for Improvement: Mitsubishi can do better regarding customer support. Sometimes, reaching their customer service can take a while. If you need quick customer support or fast service and repairs, you might find their scheduling options limited. However, Mitsubishi’s heat pumps are known for their reliability and rarely require frequent repairs.

The Bottom Line: Mitsubishi heat pumps excel in energy efficiency and cold climate operation, making them suitable for Canadian homes. They offer a variety of systems, including hybrid ones (offering both heating and cooling). However, potential delays in customer service and scheduling could be a consideration for those who prioritize quick and responsive support.

Mitsubishi Heat Pump Customer Reviews

We continually gather and analyze real customer reviews for feedback on performance and reliability.

Users have praised their Mitsubishi heat pumps’ quiet operation and efficiency, particularly in smaller spaces like standalone workshops. There are numerous positive reviews about the professionalism and expertise of Mitsubishi technicians. Customers have appreciated their friendliness, technical knowledge, and attention to detail during installations.

Some users have found the installation process for a complete home system costly, involving extensive work like drilling for pipes and electricals. The operational costs, particularly in colder climates, may not always lead to significant energy savings.

A few reviews have highlighted issues with after-sales service, especially concerning warranty claims and technical support. Users have reported difficulty getting timely support and effective solutions for their heat pumps.

See our Best Heat Pumps & Brands

Mitsubishi Heat Pump Specifications

Mitsubishi’s range of heat pumps, known for their adaptability to Canada’s challenging climate, offer a mix of features we will explore in this section.

Energy Efficiency

Mitsubishi heat pumps can save up to 50% per year on energy compared to conventional heating systems. Most of their ductless systems are ENERGY STAR® certified and have Seasonal Energy Efficiency Ratios (SEERs) of at least 13 (minimum SEER rating in Canada).

Specific models, like the FH06NA Wall-Mounted System, have a SEER (Seasonal Energy Efficiency Ratio) rating of up to 33.1 and an HSPF (Heating Seasonal Performance Factor) rating of up to 13.5.

Noise

Although not the quietest, most Mitsubishi Electric heat pump models operate at an average noise level of around 50 decibels, roughly as loud as a quiet suburb, a conversation at home, or the background noise in a large office.

Operational Temperature Range

Mitsubishi heat pumps are designed to function effectively in Canadian climates. They maintain 100% of their heating capacity even at -15 °C and can operate as low as -30 °C, ensuring indoor comfort in icy conditions.

Other Features

Here are some other notable features of Mitsubishi heat pumps:

• Advanced Multi-Stage Filtration: Captures and removes allergens and contaminants, enhancing air quality.
• Zone Control: Allows independent control of each zone, with the option to reduce unused zones for energy savings.
• i-see Sensor 3D: Detects occupancy and temperature changes, adjusts airflow or enters energy-saving mode as needed.
• H2i Technology: Provides effective heating even in extremely cold conditions.
• Advanced Filtration System: Multiple filters for odor control, deodorizing, and capturing harmful particles.
• Hot-Start Technology: Prevents cold drafts by warming up before blowing air.
• Smart Set Feature: Activating preferred heating/cooling profiles.
• Powerful Mode: Quickly achieves desired temperatures by increasing refrigerant flow and fan speed.
• Econo Cool Mode: Adjusts cooling operations for improved efficiency.
• Dehumidification: Removes excess moisture, improving comfort and preventing mold growth.

How Do Mitsubishi Heat Pumps Work?

Mitsubishi Electric’s offerings ensure year-round personalized comfort, even in sub-zero temperatures. But how exactly does this system work?

The Mitsubishi Electric heat pump system is a duo: an indoor air handling unit and an outdoor condensing unit connected by two refrigerant lines.

• In summer, it transfers heat from inside the home to the outside air.
• In winter, it reverses the cycle, extracting heat from the outdoor air and transferring it inside.

Their hyper-heating inverter technology is especially beneficial in colder climates. Even when temperatures plunge to as low as -25 degrees Celsius, these innovative outdoor units continue to extract heat energy efficiently.

A single outdoor unit can manage up to eight indoor units for homes requiring multiple comfort zones. These indoor units come in various styles, featuring true air filtration and whisper-quiet operation.

How Much Does a Mitsubishi Heat Pump Cost?

The cost of Mitsubishi heat pumps varies based on the type of system and the number of zones they are designed to heat or cool. Here’s a breakdown:

1. Single Zone Systems: The average cost ranges from $3,000 to $6,000 for equipment to manage a single zone. These systems are ideal for targeted heating and cooling in specific areas of a home.
2. Multiple Zone Systems: The cost can range from $7,500 to over $20,000 for projects involving multiple zones. These systems are more complex and capable of managing the climate in several distinct areas, making them suitable for larger homes or commercial spaces.
3. Efficiency and Operating Cost: Mitsubishi Hyper Heating systems are known for their high efficiency, with some estimates suggesting that their annual operating costs can range from as low as $300 to $400 (almost 50% less than conventional heating methods).

Heat Pump Cost Calculator

Mitsubishi Heat Pump Models, Price and Comparison

Mitsubishi Ducted Systems

These are designed for seamless integration into your home’s existing infrastructure. Ducted systems are ideal for those who prefer a more concealed setup, offering efficient heating and cooling through a network of ducts.

They are suitable for whole-home comfort solutions and can be tailored to fit new constructions or retrofitted into existing spaces. Here are the ductless indoor solutions offered by Mitsubishi:

1. Ceiling-Concealed:

Series: SEZ and PEAD units.
Ideal for: Homes or spaces where a concealed, built-in solution is preferred.
These units offer discrete home comfort. They can be built into the ceiling with short-run ducts (SEZ) or integrated into new or existing ductwork (PEAD) for room-wide comfort.

2. Multi-Position Air Handling Unit:

Series: PVA and SVZ air handlers.
Ideal for: Bedrooms, smaller homes, or tight spaces.
Perfect for efficient heating and cooling in new or existing ducted applications. Their compact design allows installation in small spaces like furnace rooms or closets.

3. Wall-Mounted:

Series: MSZ series.
Ideal for: Spaces with specific heating or cooling needs and where quiet operation is essential.
Compact units ideal for offices, stores, and residential use. They combat uneven temperatures and are among the quietest in the industry.

4. Floor-Mounted:

Series: MFZ series.
Ideal for: New and renovated spaces where design and space-saving are priorities.
Stylish, efficient units with a sophisticated design. They can be installed with a base or recessed into a wall.

Mitsubishi Ductless Systems

Ductless mini-split systems provide flexibility and are perfect for homes without existing ductwork or for rooms that need additional heating and cooling. Ductless units are known for their ease of installation and ability to provide targeted comfort.

Here are the ductless indoor solutions offered by Mitsubishi:

1. 1-Way Ceiling-Cassette:

Series: MLZ-Series 1-Way Ceiling-Cassette.
Ideal for: Any home or space seeking a sophisticated, comfortable climate solution.
Features a low profile for seamless integration into any room, enhancing the environment while providing comfort.

2. 4-Way Ceiling-Cassette:

Series: SLZ unit.
Ideal for: Areas requiring uniform air coverage and distribution.
Offers a discreet design with four air outlets and multiple airflow patterns, mounting flush to the ceiling. Includes 3D-iSee Sensor technology for optimal air distribution.

3. Wall-Mounted:

Series: MSZ series.
Ideal for: Spaces with specific heating or cooling needs and where quiet operation is essential.
Compact units ideal for offices, stores, and residential use. They combat uneven temperatures and are among the quietest in the industry.

4. Floor-Mounted:

Series: MFZ series.
Ideal for: New and renovated spaces where design and space-saving are priorities.
Stylish, efficient units with a sophisticated design. They can be installed with a base or recessed into a wall.

Mitsubishi Heat Pump Pros and Cons

Pros

• Heat pumps operate solely on electricity, eliminating the need for gas or oil bills (saving annually 50% energy costs)
• Switching from a gas boiler to a Mitsubishi heat pump can reduce your carbon footprint by up to 44%
• Many Mitsubishi air source heat pumps can be air conditioners in warmer months.
• Advanced filtration systems in the indoor units capture allergens and contaminants.

Cons

• The upfront cost for purchasing and installing a Mitsubishi heat pump can be higher than traditional heating systems in the case of multi-zone ductless systems.
• Their efficiency can decrease in extremely cold climates. Hybrid systems can be an alternative for those conditions.
• Some models are noisier, i.e., more than 60 decibels.
• Since these systems run entirely on electricity, they can be affected by power outages, unlike gas or oil systems.

Mitsubishi Heat Pump Warranty Analysis

Here’s an analysis of the warranty terms provided by Mitsubishi for their heat pump models:

Base Warranty

The base warranty covers parts for 5 years, a standard duration in the industry for HVAC equipment. The compressor is covered for an extended period of 7 years.

Registered Warranty (Upon Registration of the Product)

When customers register their Mitsubishi heat pump, the warranty for parts and compressor is extended to 10 years. The registration period for this warranty extension is 90 days from the installation date.

Installing your Mitsubishi heat pumps through a Mitsubishi Diamond Contractor® extends the equipment warranty to 12 years, covering parts and compressors.

Labor Warranty

Not included in the base warranty, but customers may have the option to purchase additional coverage through their installer or service provider.

Unit Replacement

Not included.

Choosing the Right Mitsubishi Heat Pump For Your Home

Mitsubishi offers a range of heat pump models tailored to different needs, from single-room applications to whole-house solutions. In this section, we’ll explore three top Mitsubishi heat pump models, each with unique features designed to provide efficient heating and cooling.

1. Single-Zone Universal Heat Pump – SUZ

This model stands out for its Hyper-Heating INVERTER® (H2i) technology, assuring consistent indoor comfort even in extremely cold weather, functioning optimally in temperatures as low as -13 degrees Fahrenheit. Here are some key features:

• Delivers 100% rated heating capacity at 5 degrees Fahrenheit
• Available in capacities ranging from 9,000 to 18,000 BTU/H
• Part of the versatile M-Series, compatible with various indoor units
• New larger sizes enable efficient heating of larger spaces without fossil fuels
• Compatible with PEAD mid-static and SVZ multi-position air handler indoor units
• Includes built-in base heater
• Operates in temperatures from -13 to 70 degrees Fahrenheit for heating and 23 to 115 degrees Fahrenheit for cooling

2. Multi-Zone Hyper Heating Heat Pump – MXZ-NAHZ

The MXZ-NAHZ model is an extremely efficient multi-zone solution capable of connecting to various indoor units, managing up to three zones with a 24,000 BTU capacity. Its features include:

• 2-Ton Inverter Condenser Heat Pump with M-Series Hyper Heat line
• Offers both cooling and heating operations
• Low ambient heat performance, with 100% heating capacity at 5°F and 90% at -13°F
• Blue Fin anti-corrosion treatment for increased coil protection
• Auto-restart function post-power outage
• Operates quietly, enhancing comfort without noise disturbance
• Intelligent Power Module for efficient power use
• Overheating/voltage protection for compressor and fan motor
• High-pressure protection for system longevity

3. Mr. Slim M Series

The Mr. Slim M Series is renowned for its compact design, quiet operation, and energy efficiency. It’s suited for a broad range of applications and is available as single and multi-split systems. Notable features are:

• Hyper-Heat functionality maintains high heat capacities down to -25°C
• Offers one of the widest ENERGY STAR® certified lineups with high SEER ratings
• Indoor units with low ambient noise levels as low as 19 dB(A)
• Equipped with Variable Compressor Speed Inverter (VCSI) Technology for precise temperature control and energy efficiency

Mitsubishi Heat Pump Buyers Guide

Let’s discuss some factors to consider while buying a Mitsubishi heat pump that will directly impact your comfort, energy consumption, and long-term satisfaction:

1. Climate: Choose a model with Hyper-Heating INVERTER® (H2i) technology if you live in an area with extreme winter temperatures.
2. Home Size and Layout: Larger homes or those with multiple levels may require a multi-zone system to ensure even heating and cooling. Single-zone systems are more suited for smaller homes or single-room applications.
3. Energy Efficiency: Models with higher SEER ratings will consume less energy, which is crucial for keeping electricity bills low. Opt for the highest SEER rating you can afford to maximize energy savings.
4. Aesthetics: Ductless models are visible and may affect your home’s interior design. If aesthetics are a priority, look for models with sleek designs or consider a ducted system for a more concealed look.
5. Operating Sound: If you are sensitive to noise or install the unit near bedrooms, choose models known for their quiet operation (lower than 60 decibels). Check the decibel levels listed for both indoor and outdoor units.
6. Budget: Factor in the initial purchase price and the long-term operating costs. Investing more upfront in a high-efficiency model can result in greater savings over time.

Mitsubishi Company Overview

Mitsubishi Electric Corporation was founded by Yataro Iwasaki on January 15, 1921, in Tokyo, Japan, emerging from the Mitsubishi Shipbuilding Co. to focus on manufacturing electrical equipment.

Mitsubishi Electric’s presence in Canada began in 1979 with the establishment of Melco Sales Canada Inc. The company later became Mitsubishi Electric Sales Canada Inc. in 1983. Its head offices are located in Markham, Ontario.

In 1987, Mitsubishi Electric brought Mr. Slim’s ductless air conditioner and heat pump technology to Canada. Recognizing the unique needs of the Canadian climate, 2009 saw the introduction of Zuba-Central, a whole-home ducted heating and cooling technology. The same year, Mitsubishi Electric celebrated 30 years of operation in Canada.

Mitsubishi Heat Pump FAQs