What information do we collect?
We collect the information you provide us with (name, telephone number, email, etc) when you fill out a quote/appointment request form. When requesting an appointment or quote, we may ask for this information in order to contact you with your quote or information. This information is used strictly for these purposes and is not shared with anyone.
We may also collect aggregate non-personally identifiable information for website analytics purposes.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To process appointment or quote requests, which may include sharing the information you provide with our partner companies (e.g. local HVAC contractors in your area)
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of providing the quote or information requested.
- Aggregate user behaviour may be used for analysing behaviour patterns of website visitors to improve the overall user experience. For example, we may test changes to the website’s layout, navigation, and content in order to make it easier for users to find what they are looking for.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.