The Best Heat Pumps in Canada

There’s a common myth that ‘Canada’s climate is too cold for heat pumps.’ However, this is not true, as modern heat pumps are designed to operate efficiently even in Canada’s colder temperatures.

Finding the perfect heat pump can be challenging, so we’ve made it easier by compiling a list of top options available in Canada this year regarding warranty, efficiency, and noise.

Whether replacing an old unit or installing a new one, this guide will provide the knowledge you need to select the best heat pumps for your requirements.

What to Look For in a Heat Pump in Canada?

Standard heat pumps typically function down to about -20 degrees Celsius. However, recent advancements have led to the development of cold climate models. These are designed to operate effectively in temperatures as low as -25 to -30 degrees Celsius. Consider these hard climate models if you live in Northern or Central Canada.

In some regions, geothermal heat pumps are a viable option. These systems utilize the earth’s stable temperature to heat and cool your home. They are particularly effective in colder cities such as York, Quebec City, or Sudbury.

Here are some things to look for when buying a Canadian heat pump:

Cost Considerations: Purchasing and installing a new heat pump in Canada generally costs between $8,000 and $15,000+. The more a heat pump is rated for colder weather operation, and able to heat at temperatures as low as -25 degrees Celsius, the more expensive the unit will usually be, among other factors.

Heating and Cooling Capabilities: Some heat pumps provide only air conditioning, while others offer both heating and cooling.

Ductless vs. Ducted Systems: Ductless heat pumps are often easier to install and are ideal for homes without existing ductwork. On the other hand, ducted systems are better suited for larger homes or those with existing ductwork, as is usually the case with homes currently heated by a forced-air furnace.

Heat Source: Heat pumps can use different mediums as a heat source, such as air, water, or the ground (geothermal). Air-source heat pumps are the most common and simplest to install, whereas water and ground-source heat pumps are more complex and expensive to install.

Rebate Eligibility: To qualify for rebates under programs like the Canada Greener Homes Grant, a heat pump must have a COP of at least 1.8 at -15 degrees Celsius.

Dual Fuel Systems Compatibility: Some heat pumps can be integrated into dual fuel systems and combined with other heating methods like gas furnaces. This hybrid heating is a common approach in Canada, as it allows the system to automatically switch between the heat pump and a backup heating source like a furnace, depending on what is most efficient and effective based on the outdoor temperature.

What to Look For in a Heat Pump Brand in Canada

When determining the reliability of heat pumps, our approach encompasses a range of factors specific to heat pump technology and its use in Canadian homes.

Let’s go over some of the top things to consider when buying a heat pump.

Warranty Coverage: We consider the warranty terms of a heat pump as a primary indicator of its reliability. We look for different warranty types, including compressor, parts, unit replacement, registration period, labor warranty, etc.

Technical Specifications: Our analysis dives deep into the technical aspects of each heat pump model. We evaluate:

• Efficiency ratings (such as SEER and HSPF)
• Compressor type (Single stage, dual-stage, etc.)
• Operating temperature range
• Noise (in decibels)
• System type (air-source, ground-source, etc.)
• Size and capacity to suit different home sizes
• Advanced features like variable speed compressors, smart controls, and noise reduction technology

Industry Reputation: The standing of a heat pump brand within the HVAC industry is also a significant consideration. Brands with a positive reputation among experts and technicians are often a reliable choice.

Homeowner Reviews: We regularly gather feedback from real homeowners to gauge their overall satisfaction with their heat pump brand and model, as well as the price they paid, and whether repairs have been required.

A-List Canada’s Best Heat Pump Brands Worth Having

Here are the best heat pump brands with their average price and customer rating:

On average, heat pumps in Canada cost between $8,000 and $15,000.

Read more: Heat Pump Price Guide

Carrier

Rating: 4.53/5.0
Average Price: $7,853

Carrier, established in 1915, stands as a pioneer in heating and cooling technology. The company, tracing its roots to the late 1800s, revolutionized air conditioning with Willis Carrier’s dew point control invention.

Their Performance™ Series heat pumps, known for efficiency ratings between 14.0 and 18.0 SEER and up to 9.5 HSPF, highlight Carrier’s commitment to eco-friendly solutions, being the first to adopt Puron® refrigerant.

Its model, Performance™ 18 Compact Heat Pump – 38MURA, is recognized for its exceptionally quiet operation.

Daikin

Rating: 4.41/5.0
Average Price: $11,766

Daikin, a global HVAC leader with 90 years in the industry, serves over 140 countries. They offer innovative, quality solutions for various applications, including residential and industrial. Their heat pumps incorporate ComfortNet technology for enhanced diagnostics.

Notably, some users report up to 30% energy savings, although there are concerns about the longevity of fan motors and boards.

Mitsubishi

Rating: 4.42/5.0
Average Price: $18,764

Mitsubishi has a rich history dating back to 1870, entering the HVAC market 30 years ago. Contractors often cite Mitsubishi as highly efficient and reliable, suggesting the higher initial cost pays off in the long run.

However, some users note a longer time to warm the house compared to traditional natural gas furnaces.

Its SUZ model offers a robust 10-year warranty for parts and compressors.

Fujitsu

Rating: 4.66/5.0
Average Price: $12,086

With its roots in electronic innovation since 1935, Fujitsu promises longevity in its units, lasting about 20 years with regular maintenance.

With its roots in electronic innovation since 1935, Fujitsu promises longevity in its units, lasting about 20 years with regular maintenance.

Napoleon

Rating: 4.83/5.0
Average Price: $9,110

Napoleo is a Canadian brand that specializes in cold-climate heat pumps ideal for Canadian conditions. These units are energy efficient with a range of great features.

Their designs resemble Gree heat pumps and are notable for being quiet and having significant condensation. The Napoleon NS18 Series stands out for its quietness, averaging only 56.5 decibels.

Samsung

Rating: 4.75/5.0
Average Price: $5,607

Samsung offers an impressive array of ductless heat pump systems. Known for high efficiency and ENERGY STAR® ratings, these systems can lead to savings on heating and cooling bills and potential eligibility for rebates.

Samsung heat pumps are appreciated for their low running costs, excellent performance, and smart features. However, Samsung specializes exclusively in heat pumps, making it less suitable for those seeking only a cooling solution without heating capabilities.

Trane

Rating: 4.60/5.0
Average Price: $9,213

Trane is a veteran in the HVAC industry since 1885 and is renowned for its heat pumps with high energy efficiency.

Their modern units boast SEER ratings of up to 21 and HSPF ratings as high as 12. The XV20i model stands out with an impressive 20.5 SEER rating.

Best Features to Look Out in Heat Pumps

The features of an ideal heat pump should not only enhance the functionality and efficiency of the heat pump but also contribute significantly to your home’s comfort and energy management.

Here are some key features that set apart the best heat pumps in the market:

• ENERGY STAR® Certification: Marks high energy efficiency and environmental friendliness.
• Wi-Fi/Remote Control Functionality: Allows remote adjustment and monitoring of settings.
• Advanced Defrost Systems: Prevents frost buildup, maintaining efficiency in cold weather.
• Noise Reduction Technology: Reduces operational noise for a quieter environment.
• Air Filtration: Improves indoor air quality by removing pollutants and allergens.
• Sleep and Away Modes: Adjusts operation for energy savings during sleep or absence.
• Self-Diagnostics: Monitors system health, alerting to potential issues.
• Humidity Control: Manages indoor humidity levels for comfort and health.
• Scroll Compressor: Offers efficient, quiet, and durable refrigerant compression.
• Variable Speed Blower: Precisely controls airflow for enhanced comfort and efficiency.

Most Efficient Heat Pumps

In Canada, heat pumps must have a minimum SEER (Seasonal Energy Efficiency Ratio) of 14, with available models ranging from 14 to 42 SEER.

While ultra-high SEER units are accessible, they may not be necessary for Canada’s climate, as the additional cooling power may not justify the higher cost.

Here are the most efficient heat pumps with a SEER rating of 20 to 24. We have also calculated an overall grade for each model (by taking into account warranty, noise, and efficiency ratings).

The Overall Grade is a metric we created at FurnacePrices.ca, which compares a variety of factors including efficiency, features, and warranty coverage. Note that the best graded units tend to be more expensive, so a lower grade doesn’t necessarily mean it’s a bad choice.

ENERGY STAR-certified heat pumps are a top choice for those seeking efficiency and reliability. These units, recognized for their superior performance, meet strict energy efficiency guidelines set by the U.S. Environmental Protection Agency.

Quietest Heat Pumps

The World Health Organization highlights that excessive noise can lead to serious health issues like heart problems and cognitive impairment.

When choosing a quiet heat pump, compare the sound levels of different models against this guideline:

• 30 dB(A): A quiet rural area at night
• 40 dB(A): A softly humming refrigerator
• 50 dB(A): Moderate rainfall
• 60 dB(A): Background music or office environment

Keep in mind these decibel (dB) ratings when evaluating heat pump noise levels:

• 50-60 dB: A heat pump within this range is typically average in noise output, acceptable for most residential settings.
• 40-50 dB: Heat pumps in this bracket are quieter and better suited for individuals sensitive to noise or areas where quietness is a priority, like study rooms.
• Below 40 dB: Heat pumps operating below this level are considered extremely quiet, ideal for spaces where very low noise is preferred, such as bedrooms or quiet workspaces.

Check out the quietest heat pumps in Canada:

Heat Pumps With the Best Warranty Coverage

Typically, heat pumps are backed by a five to 10-year parts warranty. Some brands offer a separate warranty exclusively for the compressor. However, most brands don’t provide labor warranties.

For the most comprehensive warranty terms, registering your new heat pump with the manufacturer is often necessary within a specific timeframe (usually 60 to 90 days following installation).

Contrary to what one might expect, the premium, more expensive brands do not always provide the best warranty terms.

Similar to our Overall Grade, the Warranty Grade is a metric we developed at FurnacePrices.ca to make comparing the quality of warranty coverage more easy.

Here are the heat pumps with the best warranty coverage overall:

The Pros and Cons of Heat Pumps

Here are some advantages and disadvantages of using heat pumps in Canada:

Pros of Heat Pumps

• Energy Efficiency: Heat pumps are more efficient than electric furnaces. They can yield up to 300% efficiency because they transfer heat rather than generate it.
• Environmental Impact: A home using a heat pump instead of a gas furnace would reduce its greenhouse gas emissions by about 55% over 15 years. Collectively, this could mean a huge reduction in greenhouse gas emissions in Canada.
• Pairing with Solar Panels: Heat pump energy costs can be further reduced with solar panels.
• Even Temperatures: The heat pump will make the room hotter evenly. It doesn’t overheat a specific corner like single-speed furnaces.

Cons of Heat Pumps

• High Labor Costs: Heat pump installation and repairs may require high labor costs. Consider heat pumps that come with a labor warranty to reduce your expenses.
• Noise: Heat pumps are noisier than gas furnaces. However, you can choose quiet heat pump models like Panasonic Slim Duct – E9SD3UA Series or Daikin SkyAir FTQ Ducted.
• Performance in Extreme Cold: Traditional heat pumps can struggle in extreme cold, a concern in Canadian winters. However, newer models designed for cold climates are changing this dynamic.

Are There Rebates for Heat Pumps?

Here are some of the rebates available for Canadians who want to install a heat pump:

Residential Rebates

FortisBC: Offers up to $6,500 heat pump loans at 1.9% interest and rebates ranging from $1,200 to $5,000, including $50 for maintenance and $1,000 for heat pump water heaters.

BC Hydro: Provides a heat pump rebate of up to $2,000, which can be combined with the Canada Greener Homes grant for $7,000.

CleanBC Better Homes: Offers rebates between $3,000 and $9,000 for switching to electric air source heat pumps, plus $2,000 rebates for various heat pump upgrades.

Indigenous Communities Conservation Program: Offers $1,000 to $2,000 heat pump rebates, plus $100 for smart thermostats and $1,000 for electric heat pump water heaters.

Rebates by City

Vancouver and Powell River: The City of Vancouver offers a $500 rebate through the CleanBC Better Homes Program for upgrading electrical service and switching from a fossil fuel system to an electric heat pump.

North Vancouver: Provides up to $2,000 for residents who replace fossil fuel heating systems with electric air source heat pumps.

Powell River: Offers a $350 top-up for switching to electric air source heat pumps from fossil fuel systems and an additional $500 for upgrading electrical service alongside the switch.

Regional District of Nanaimo: A $250 rebate through CleanBC Better Homes is available for homeowners switching from oil heating to a heat pump, valid until December 15, 2023.

Commercial Rebates

BC Hydro Energy-Efficiency Upgrades: Offers social housing providers’ funding, including heat pump rebates, as part of a broader range of energy conservation upgrades.

FortisBC Heat Pumps: Provides a rebate of up to $3,000 for commercial or multi-unit residential building owners upgrading their heat pumps. This incentive also extends to co-ops, Indigenous housing providers, and low-income residential buildings.

BC Hydro Energy-Saving Incentives for Businesses: Covers up to 25% of the cost for businesses upgrading HVAC equipment, including heat pumps, lighting, and refrigeration equipment upgrades.

BC Hydro and Fortis Continuous Optimization Program: Available to large commercial customers, this program offers financial assistance for improving energy efficiency, including HVAC systems encompassing heat pumps.

How to Safely Install a Heat Pump in Canada

To ensure a safe and efficient installation of a heat pump in Canada, follow this comprehensive guide:

1. Preparation and Disconnection:
   • Begin by turning off the electricity to your existing HVAC system at the electrical panel.
   • Safely disconnect and remove any existing ventilation, heating, or cooling systems, including ductwork, furnaces, or air conditioners.
2. Site Assessment and Unit Placement:
   • Evaluate the location of the outdoor unit, ensuring it has proper ventilation, easy access for maintenance, and noise consideration.
   • Place the outdoor unit on a stable base, such as a concrete pad or mounting brackets.
3. Assembly and Installation:
   • Follow the manufacturer’s instructions to assemble the outdoor and indoor units.
   • For the outdoor unit, consider factors like optimal ventilation and accessibility.
   • For the indoor unit, choose a strategic location for effective heat exchange and heating or cooling.
4. Electrical and Refrigerant Connections:
   • Work with a qualified electrician to connect the heat pump to your home’s electrical system, adhering to safety standards and regulations.
   • Connect the refrigerant lines between the outdoor and indoor units, using proper insulation to prevent condensation and energy loss.
5. Ductwork Adaptation and Insulation:
   • If your home has existing ductwork, adapt it to fit the new heat pump system, ensuring efficient air distribution.
   • Seal ducts using duct tape or mastic. Insulate the refrigerant lines thoroughly to maintain efficiency.
6. Thermostat Installation:
   • Install the thermostat in a suitable location, away from direct sunlight or drafts.
   • Connect the thermostat wiring as per the manufacturer’s instructions, ensuring accurate labeling and secure connections.
   • Set your preferences, schedules and enable features like smart connectivity or energy-saving modes.
7. System Testing and Calibration:
   • After installation, turn on the electricity and perform a thorough system check (leak detection, visual inspection of refrigerant lines, and testing of the system’s heating and cooling modes).
8. Fine-tuning and Documentation:
   • Adjust the settings based on your comfort preferences.
   • Familiarize yourself with the system’s capabilities and learn how to optimize its performance.
   • Keep all documentation, including warranty information and system specifications, accessible for future reference.

Looking for a heat pump installation? Click here to receive free quotes from trusted local contractors in your area!

FAQs