Napoleon Furnace Review

A complete buying guide for Napoleon brand furnaces in 2021, including top models, AFUE ratings, features, warranty info, and more. Get a free quote quickly & easily!

Updated: November 2020

Article Contents

• At a Glance:
  • Strong Points
  • Room for Improvement
  • Bottom Line
• Price Range
• Model Tiers
  • Basic
  • Better
  • Best
• Model Breakdown and Comparison
• Exclusive Features
  • Whisper Quiet
  • EnerSave Technology
  • Integrated Furnace Control
  • Sureview Burner System
  • Vortex Turbulator
  • HomeShield UV furnace lamp
• Warranty
• About the Company

If purchasing a new Napoleon furnace has piqued your interest, the following hub page will provide information to answer all of your questions. With our insightful overview, furnace options at different price points, and Napoleon’s main brand features, we can guide you every step of the way.

Buying a new furnace can be a headache of research and comparisons, and at Furnace Prices, we want to make the process as simple as possible for you.

To accomplish that, we’ve put together this Napoleon furnace review to lay out everything you need to know about the brand and their furnaces, including available models, warranty terms, available features, and more.

We’ve even put together a model comparison so you can see the different furnaces available and what they have to offer in terms of price ranges, AFUE ratings, and best features.

When it’s time to buy your new Napoleon furnace, this guide will provide all the information you need to pick the right one for your budget and your comfort needs.

Also Read: The Best Furnaces for Canadians

Napoleon, at a glance

Strong Points

Napoleon has provided top quality HVAC products for over 38 years. Their premium models, built with state-of-the-art technology, are known to surpass industry standards in innovation and patent technology.

Their furnaces are also built with innovative engineering and design, advanced manufacturing techniques, and excellent product quality.

Room For Improvement

When compared to other premium brands like KeepRite, Napoleon does come up short in some areas.

For example, although Napoleon features Whisper Quiet technology, KeepRite outperforms them in this category with their ProComfort Deluxe Series, Observer Communicating Wall Control, State-Of-The-Art Electronic Controls Monitor Control System, Reliable Hot Surface Ignition System, and Safe Temperature Limit Control technology.

Napoleon currently doesn’t offer any quiet, solid pre-painted insulated cabinets with a tight-fit door latch system that has recently been adopted by many other premium brands. Further, only one of their available furnace models is ENERGY STAR® certified (the 9600Q model).

That being said, their top models are quite energy efficient, whether or not they have the ENERGY STAR certification.

The Bottom Line

Napoleon sets themselves apart from the competition by delivering reliable heating solutions, model after model, year after year. Napoleon features reliable and well-designed options at different price points, and the company covers a lot of ground within the HVAC marketplace with both low-tier and premium-tier models.

➤ Get the BEST Prices on Napoleon furnaces: Fill out a free quote request here

Napoleon Average Price Range

$3,500 – $6,000 (including installation)

It’s difficult to set an exact price for a furnace purchase because manufacturers often promote deals on certain units throughout the year.

Check for rebates and deals from the manufacturer, government, local distributors, and energy companies to find out how you can save when you're ready to buy your new furnace.

Also, the final cost of the unit will also vary based on where you live, the model you choose, the size of your home, the size and output of the furnace, and the unit’s installation.

Another thing that will impact cost is the tier of the furnace you buy. If you want the best features and longest warranty, then you'll want a top-tier model, which comes at a higher price range.

If you're okay with basic features and possibly a shorter warranty, then you can opt for an entry-level furnace that’s available in a lower price range.

You can also go middle of the road in terms of features, warranty, and price range with a mid-range model.

Here's how Napoleon furnace tiers are broken down in terms of price range:

• Entry-level models: $3,500 to $4,330
• Mid-range models: $4,330 to $5,160
• Top-tier models: $5,160 to $6,000

Napoleon Furnace Series

Basic – 9200 Series

The 9500 series features Napoleon’s best and most affordable entry-level furnaces. These heating systems have easy blower removal for easy maintenance and cleaning, and have a sealed vestibule and blower compartments for quiet operation.

The Napoleon 9500 series saves you money and offers an affordable price point when entering the marketplace.

Better – 9500 and 9600 Series

The 9600, and 9600Q are mid-range furnaces. Like the 9500 series, they meet rigorous construction and quality standards, but they also promise higher AFUE ratings. These furnaces also have additional features such as Napoleon’s EnerSave technology.

Best – 9700 Series

Napoleon’s 9700 furnaces are some of the best furnaces ever showcased. They're backed by an excellent warranty, and that’s because Napoleon knows these furnaces are built for performance, and built to last.

They're also equipped with all the best technologies that Napoleon has created, and promise quiet comfort, clean air, and reliable performance.

Napoleon Top Models Comparison

9700 Series

With an AFUE rating as high as 97%, the 9700 Series is an industry-leading furnace. It has an advanced variable EnerSave motor that runs at lower speeds when the weather is cool and higher speeds during those winter deep freezes, delivering a consistent and comfortable temperature in your home all winter long. This model also promises whisper-quiet operation, and it’s equipped with a HomeShield UV furnace lamp to purify the air going through the system and improve indoor air quality. Plus, the furnace is built with modular components to make service and maintenance easier, which could save you on labour and repair costs.

This unit also features an impressive two-stage format, creating consistency and comfort throughout your home.

Furnace Stats

AFUE: up to 97%
Furnace type: Two-Stage
ENERGY STAR rated? No
Tier – Best
Price range: $5,160 to $6,000
What's good: Napoleon’s top-of-the-line model offers quiet operation, cleaner air, and consistent, efficient, and reliable heating all winter.

9600 Series

Napoleon’s 9600 series furnace is very similar to the top-tier 9700 model, but the 9600 has a few less features and a slightly lower AFUE rating. The 9600 also has the advanced EnerSave motor for quieter and more efficient temperature maintenance, and while it can be paired with the HomeShield UV furnace lamp, the furnace doesn’t come standard with the lamp. The 9600’s FlexFit design makes for easy installation in any position in just about any space, including closets and small spaces, without additional equipment.

Furnace Stats

AFUE: 96%
Furnace type: Two-Stage
ENERGY STAR rated? No
Tier – Better
Price range: $4,330 to $5,160

9600Q Series

The 9600Q series furnace is the only model in the Napoleon line with ENERGY STAR certification. Although it’s not the most energy efficient model they have, the certification could make it eligible for special energy rebates that the other models don’t qualify for. Like the other Napoleon furnaces, the 9600Q promises reliable and consistent heating performance, quiet operation, and easy servicing. It also has a two-position FlexFit design, making it a versatile unit that can fit in many spaces.

Furnace Stats

AFUE: up to 96%
Furnace type: Two-Stage
ENERGY STAR rated? Yes
Tier – Better
Price range: $4,330 to $5,160
What's good: ENERGY STAR certification means the unit might be available for additional energy rebates.

9500 Series

The 9500 series furnace is very similar to the other models in terms of being high-efficiency, quiet, easy to service, and versatile to install. It also comes equipped with the EnerSave motor for quieter, more efficient, and more consistent heating capabilities. The 9500 is also backed by an excellent warranty, making it an affordable, high-quality, and reliable entry-level Napoleon furnace.

Furnace Stats

AFUE: 95%
Furnace type: Single-Stage
ENERGY STAR rated? No
Tier – Basic
Price range: $3,500 to $4,330
What's good: The most affordable Napoleon furnace, but it doesn’t compromise on efficiency, quality, reliability, or performance.

9600 Series NPV & NEV

The NPV100 can utilize energy up to 96 cents in every dollar spent your home’s heating system. The two-stage operation allows it to run at a slower speed and at its full power when necessary.

Furnace Stats

AFUE: up to 96%
Furnace type: Two-Stage
ENERGY STAR rated? No
Tier – Better

The NEV can utilize energy up to 96 cents in every dollar spent your home’s heating system. The two-stage operation allows it to run at a slower speed and at its full power when necessary.

Furnace Stats

AFUE: up to 96%
Furnace type: Two-Stage
ENERGY STAR rated? Yes
Tier – Better

9500 Series NSM100

Although the Napoleon NSM100 provides a more affordable offer, you’ll receive a highly efficient AFUE rating of 95% with this model; a practical and efficient choice for your home furnace.

Furnace Stats

AFUE: 95%
Furnace type: Single-Stage
ENERGY STAR rated? No
Tier – Better

9200 Series NBM030

The durable NBM030, with its impressive 94% AFUE rating, provides energy savings with ensured reliability during rough winters while also being one of the most compact furnaces on the market. The NBM030 has been built to become one of Napoleon’s most efficient and reliable furnaces in its series.

Furnace Stats

AFUE: 94%
Furnace type: Single-Stage
ENERGY STAR rated? No
Tier – Basic

Recently Discontinued Models

These are models that Napoleon is no longer manufacturing, but that doesn’t mean they aren't still available. If you're interested in these models, the manufacturer might still have stock, so ask your local distributor about stock and ordering availability.

Discontinued 9600E Series Furnace Stats

AFUE: 95%
Furnace type: Two-Stage
ENERGY STAR rated? Yes
What's good: Mid-range furnace with an ECM motor for better efficiency and air quality, lower maintenance requirements, and improved temperature consistency.

Discontinued 9200 Series Furnace Stats

AFUE: 94%
Furnace type: Single-Stage
ENERGY STAR rated? No
What's good: An incredible, efficient, and ultra-quiet entry-level furnace.

Other Napoleon Furnaces

9500 Series NPX120 Furnace Stats

AFUE: 95 %
Furnace type: Two-Stage
ENERGY STAR rated? No
Tier – Better

9200 Series NBM120 Furnace Stats

AFUE: 92%
Furnace type: Single-Stage
ENERGY STAR rated? No
Tier – Better

9200 Series NBX120 Furnace Stats

AFUE: 92.1%
Furnace type: Single-Stage
ENERGY STAR rated? No
Tier – Basic

Napoleon Exclusive Features

Feature 1 – Whisper Quiet

The Whisper Quiet technology showcased in the 9700 series refers to a “soft start” and “soft stop” operation that gradually changes speed which greatly reduces the initial rush of air and noise. This helps the furnace’s reduction by conventional motors.

Further, all Napoleon furnaces are designed with quiet operation in mind, and they all operate at a decibel rating that’s quieter than a refrigerator.

Feature 2 – EnerSave Technology

By reducing electrical consumption on continuous fan speed, EnerSave Plus and EnerSave Pro will only consume fewer watts than expected. Napoleon is able to create the right furnace which can run with a substantially lower noise level while running.

Plus, the variable-speed motor delivers consistent temperature control throughout the winter, and uses less energy to keep your home at an ideal comfort level, no matter what the weather does.

Feature 3 – Integrated Furnace Control

By adjusting airflow depending on your lifestyle, your home’s location and its design, Integrated Furnace Control ensure ultimate comfort.

Feature 4 – Sureview Burner System

The Sureview burner system is a window on Napoleon furnaces that allows you to see the flames in operation, and this can be beneficial when you're troubleshooting certain furnace problems and repairs.

Integrated Furnace Control, when paired with the Surview Burner System is the perfect addition to your home furnace. It creates stability and guarantees comfort throughout your home ventilation system.

Feature 5 – Vortex Turbulator

The heat exchanger inside every Napoleon furnace comes with a special vortex turbulator that increases the efficiency of the unit by extracting more heat from the exhaust gases. This makes it superior to traditional non-condensing furnaces in terms of efficiency and reducing heat loss.

Feature 6 – HomeShield UV furnace lamp

HomeShield is a special UV lamp that comes standard with the 9700 series, and that can be paired with the 9600 for an additional cost. The lamp uses UV rays to purify the air flowing through your HVAC system, promising cleaner air throughout your entire home.

Warranty

All Napoleon furnaces come with an excellent warranty, but the specific terms will depend on the tier of furnace you buy. Here's a breakdown of the warranties that come with various Napoleon furnace models:

Napoleon 9700 Series – includes a lifetime heat exchanger limited warranty, a 15-year unit replacement, and 10-year parts limited warranty.

Napoleon 9600 and 9500 Series – includes a lifetime heat exchanger limited warranty, a 10-year unit replacement, and 10-year parts limited warranty.

Napoleon 9600Q Series – includes a 15-year heat exchanger limited warranty, and a 10-year parts limited warranty.

Napoleon 9200 Series – includes a lifetime heat exchanger limited warranty, and 10-year parts limited warranty.

Be a happy homeowner when you purchase a Napoleon gas furnace. Fill out our online form and ask for a free quote.

NAPOLEON- ABOUT THE COMPANY

Wolfgang Schroeter, a Canadian businessman, founded the manufacturing business now known as Wolf Steel Ltd in 1976.

Napoleon has constantly pushed manufacturing boundaries, with many patented processes and technologies.

Their tailored selection is catered to appeal to a vast clientele, so there’s a Napoleon furnace out there for you. Built to withstand Canadian winters, their products are a good choice for homeowners looking for a Canadian-made heating system.

Napoleon has grown since 1976, later expanding from barbeques and fireplaces to heating & cooling systems. The company has put an emphasis on developing and improving their manufacturing processes and building as many components in house at their large manufacturing facility in Barrie, ON.

Want a custom quote one a new Napoleon furnace? Fill out our online form, and one of our local partners will contact you.

(please note partner availability varies by region)