2019 Goodman Air Conditioner Repair2019-05-21T11:15:14-04:00

Goodman Air Conditioner Repair Guide 2019

(Updated for 2019)

Our complete Goodman air conditioner repair guide, like how to replace your air filter, common issues, troubleshooting tips, model error codes, and more.

Please note, the following is for informational purposes only. Any servicing you attempt is at your own risk.

Goodman, At a Glance

Goodman is a household name in Canadian cooling systems, and they’ve been manufacturing reliable air conditioners since 1975. Goodman is an excellent choice if you’re looking to upgrade to a high-efficiency air conditioner that’s dependable and affordable because you could save hundreds of dollars on your annual energy bills with an ENERGY STAR certified Goodman air conditioner.

Once you buy your new air conditioner, it’s important to change the filter regularly, understand error codes, and know the most common problems so you can identify them and call a professional for repairs when necessary. This guide will tell you everything you need to know about maintenance and troubleshooting for your cooling system.

How to Replace Your Goodman Air Filter

Every air conditioner is equipped with an air filter that eliminates pollutants, dust, and other contaminants from the air. To keep your indoor air quality high and ensure your air conditioner functions efficiently, it’s important to keep the filter clean by changing it every one to three months during the cooling season. The following steps will walk you through the process of changing the filter:

  • Turn off power to the unit to prevent shocks and excess dust
  • Locate the filter, either in the return air duct or on the indoor unit
  • Remove the grille or access panel
  • Slide out the old filter
  • Clean the old filter with water and mild soap, or replace it with a new one
  • When putting the filter in, use the arrows as a directional guide
  • Replace the grille or access panel
  • Turn the unit back on

What’s Wrong With Your Goodman Air Conditioner?

Common Air Conditioner Problems and Troubleshooting

Remember to turn your A/C completely off before opening it up to look around or attempt any fix.

Airflow problems are usually because of a dirty filter, so clean the filter and see if that increases the circulation.
Bad smells, such as cooking odours, typically mean the filter is dirty and needs to be cleaned or replaced.
This could be because the unit isn’t large enough for the space you’re trying to cool, the thermostat setting is wrong, the refrigerant is low, poor airflow, or there’s moisture in the system.
The likely cause here is a refrigerant leak. Other signs that this is the case include ice on the refrigerant line, fluctuating temperatures, and bubbling noises.

When there’s a clog in the drain line, it will result in the drain pan filling up and overflowing. It’s important to unclog the drain line because the water can damage other components.

Plenty of things can cause compressor failures, such as defective capacitors, worn contactors, control board malfunctions, improper refrigerant levels, voltage levels, and wiring problems.
This is often an electrical issue, including that the unit isn’t getting power because the circuit breaker tripped, a fuse blew, connections are loose, or even the wiring is faulty. Other possible causes include a control board defect, improper thermostat settings, and high- or low-pressure problems.

Goodman Air Conditioner Error Codes

Your Goodman air conditioner is equipped with LED lights that flash different colours and in different sequences to indicate operational status. For example, when the green light is on, it means the unit is getting power and operating normally. However, the LED can also flash yellow or red to indicate error codes, and point you in the direction of what’s wrong with the unit. Here’s what those different error flash codes mean:

Goodman Error CodeWhat this means
Red light onThere's been a call for cold air, but the compressor isn't running
One yellow flashCompressor cycles are too long
Two yellow flashesHigh-pressure problem
Three yellow flashesCompressor cycles are too short
Four yellow flashesRotor is locked, possibly because of a failed capacitor
Five, six, seven, or nine yellow flashesProblem with the circuits or voltage
Eight yellow flashesCompressor is always running

When to Get a Technician for Goodman A/C Repairs

Some air conditioner maintenance tasks you can safely take on yourself, including changing the filter. But now that you know the most common repairs and what the different Goodman error codes mean, it’s time to talk about the problems you can’t fix by yourself, and that you’ll have to call an HVAC technician to fix.

These include issues involving important components like the compressor, wiring and electrical issues, leaks, and other major issues. Here’s a list of repairs that will need to be addressed by a professional:

  • Water and refrigerant leaks
  • Erratic operation
  • Compressor failure
  • Burning smells
  • Voltage and electrical issues, including those involving fuses and the circuit breaker
  • Wiring problems, including a hot or damaged power cord
  • Loud noises
  • Coil malfunctions

Who to Call For Goodman Air Conditioner Repairs

There are lots of things to look for in a reliable and dependable HVAC company, including track record, experience, specialized training, insurance, licences, and more. You also want to know that the company you choose provides accurate and reliable quotes, but this can be tough to verify without talking to other customers that have used their services.

To take the hassle out of finding the right HVAC technician, we’ve created an independent HVAC contractor certification program that you can use to locate a certified partner who has the experience, a good reputation, friendly staff, and all the other qualifications required for being a trustworthy HVAC company.

Goodman’s Warranty Coverage

All Goodman air conditioners are backed by a 10-year limited parts warranty that will provide you with replacement parts should your air conditioner need repairs during the coverage period. Beyond that, their two premium models are also backed by a 10-year unit replacement limited warranty, as well as a lifetime compressor limited warranty.

These warranties could save you a great deal of cash and prevent a lot of headaches, and you know your investment is protected if you do encounter a problem that requires repairs. Just be sure to register your new unit within 60 days of installation to be eligible for the longest warranty terms.

➤ Protect your Goodman air conditioner:  Register and access your Goodman A/C warranty here

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