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2019 Carrier Air Conditioner Repair2019-05-15T13:27:39-04:00

Carrier Air Conditioner Repair Guide 2019

(Updated for 2019)

This handy Carrier air conditioner repair guide will teach you about error codes, troubleshooting, common issues, replacing your air filter, and more.

Please note, the following is for informational purposes only. Any servicing you attempt is at your own risk.

Carrier, At a Glance

Carrier has been in the HVAC business since 1902, and they’re credited with designing the first modern air conditioner. They are one of the most well-recognized brands in Canada’s HVAC industry, and they’ve been making reliable cooling and heating systems for over a century.

If you do own a Carrier air conditioner, then it’s important to know the potential maintenance and repair issues you might encounter so you can fix them or call a licensed technician to address the problem. This guide will tell you everything you need to know to keep your cooling system in tip-top shape.

How to Replace Your Carrier Air Filter

Air conditioner air filters make sure the air that gets circulated your home is clean and free of allergens and pollutants. It’s important to change the filter every one to three months to guarantee proper air quality, but also to keep your unit working efficiently, extend its longevity, and avoid potential repair problems. To change the filter, you have to:

  • Shut off the unit to protect yourself from shocks and dust
  • Find the air filter (usually in the return air duct or on the indoor unit)
  • Remove the access panel if necessary
  • Slide out the old filter and replace it with a new one
  • Use the arrows on the new filter to get the alignment right
  • Replace the access panel if necessary
  • Turn the unit back on

What’s Wrong With Your Carrier Air Conditioner?

Common Air Conditioner Problems and Troubleshooting

To give you a better idea of what some of those error codes mean, now we’re going to discuss the most common air conditioner problems and possible troubleshooting steps you can take to repair some of them on your own. Note that not all of these can be solved DIY, and some will require a professional technician for diagnosis and repair.

Remember to turn your A/C completely off before opening it up to look around or attempt any fix.

A dirty or clogged air filter most often causes this, and all you have to do to improve airflow is replace the filter. Other signs that the filter’s dirty include the unit starts to freeze, or it starts to circulate bad smells throughout your house.
If your unit starts having trouble maintaining the right temperature, it might be because there’s a refrigerant leak. Indications of a leak also include a bubbling or hissing noise, ice on the refrigerant line, or the unit blowing hot air.
When there’s a clog in the drainage line, this can cause the drain pan to fill up, overflow, and leak, which can cause further damage to the unit. Professional cleaning of the drain line will be required.
Lots of things can create problems for the compressor, including too much or too little refrigerant, motor malfunctions, defective capacitors, worn contactors, and more.
This can be caused by something as simple as a thermostat setting, so make sure the thermostat is set to the right temperature for your comfort. You can also clean the thermostat, and make sure it’s not being impacted by heat or cold. However, other possible causes include improper refrigerant levels, moisture in the cooling system, and that the unit isn’t sized correctly for your needs.

If your air conditioner doesn’t work at all, then it could be because there’s no power, a defective transformer or control board, faulty wiring, high- or low-pressure problems, or even a bad thermostat setting.

Carrier Air Conditioner Error Codes

Carrier air conditioners have an LED light that flashes short and long to indicate different operating statuses and errors. You can use these codes to diagnose problems, troubleshoot issues, and know when you need help from a professional. The short flashes tell you the first digit of the code, and the long flashes tell you the second digit. Here’s what those error flash codes mean:

Carrier Error CodeWhat this means
Solid on, one flash, and two flashesNormal operation
Error Code 16System communication failure
Error Codes 31 and 84High-pressure problem
Error Codes 32 and 83Low-pressure problem
Error Code 45Fault with the control board
Error Codes 46, 47, 73, 74, 75, 76, 77, 78, 85, and 87Voltage problems
Error Code 53Fault with the outdoor temperature sensor
Error Code 55Problem with the coil

When to Get a Technician for Carrier A/C Repairs

We’ve talked about the most common problems people experience with their air conditioners and the error codes you might see, but you’re probably still wondering which of these issues you can tackle on your own and which ones require a licensed technician. If you encounter any of the following problems, then shut off your air conditioner and call an HVAC technician:

  • The unit stops working
  • The unit works erratically
  • A refrigerant leak
  • The power cord is getting hot
  • Compressor or coil malfunctions
  • Burning smells
  • Lack of cooling power that isn’t related to the thermostat
  • Leaks
  • Wiring and electrical issues
  • Damaged power cord
  • Frequent circuit breaker trips or fuse blows
  • Strange or loud sounds

Who to Call For Carrier Air Conditioner Repairs

Now that you know the potential problems you might encounter with your air conditioner and which ones require professional attention, it’s time to talk about how to find a trustworthy HVAC technician when you need one. Some of the things to look for include insurance and licensing, a good track record and reputation, experience in the field, training for staff, and that the company provides transparent quotes.

To help you find the right company, we’ve created an independent HVAC contractor certification program you can use to find a technician that meets these criteria and more.

Carrier’s Warranty Coverage

Air conditioner warranties can save you plenty of money on repair costs, especially if something goes wrong with a major component like the compressor. All Carrier air conditioners are backed by an excellent warranty that includes a 10-year parts warranty and a 10-year compressor warranty. To be eligible for these terms, you must register your unit within 90 days of installation. Otherwise, the warranties drop to five years.

➤ Protect your Carrier air conditioner:  Register and access your Carrier A/C warranty here

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