Whitby & Oshawa Heating & Cooling Services and Contractors

This guide will cover important information that will help you find that contractor. We’ll talk about what qualities set the best Durham Region HVAC technicians apart, introduce you to an independent contractor certification program that can help you find those HVAC pros, and even tell you a little about some of the certified techs who have proven themselves to be the best furnace and A/C contractors in Whitby, Oshawa, Ajax, and Pickering.

Durham region is a great place to work, live, go to school, or raise a family, and there's always something to keep the residents of Oshawa, Whitby, Pickering, and Ajax busy in the summer and winter months.

No matter how you like to spend your time, it’s important to make sure that you have a comfortable and safe home to come back to at the end of the day, and that means taking good care of your heating and cooling systems.

When you need service, maintenance, or an upgrade to your furnace or air conditioner, it’s good to have an HVAC contractor you can trust.

These local heating & air conditioning companies are FurnacePrices.ca Certified partners, meaning they have passed our extensive 15-point independent certification process, learn more here (opens in a new tab).

Note that while all companies listed on our website are required to pass our certification process, companies do pay a membership fee to be featured on our website.

What Makes These Some of Whitby & Oshawa's Top Heating and Air Conditioning Companies?

Learn more about what makes these companies a great choice for upgrading or replacing your heating & cooling system.

Comfort Masters

Another of the best furnace contractors around Whitby, Ajax, Oshawa, and Pickering is Comfort Masters, and they're serious about service. In fact, they travel all over Southern Ontario to help local homeowners in places like the GTA, York, Peel, Durham, and Halton Regions, Simcoe County, and the District of Muskoka.

Comfort Masters has been in the HVAC business since 2005, and they’re experienced with furnace and air conditioner sales, installation, maintenance, 24-hour emergency service, and more. Plus, they're equipped to work with a variety of appliances from all the major brands, and they also deal with indoor air quality and fireplaces.

Homeowners love Comfort Masters for many reasons, including their dedication to their customers and their knowledge about the industry. They stay up-to-date with new HVAC technologies, so they can deal with any problem.

Like all of our certified partners, the technicians at Comfort Masters are fully trained, insured, and licensed, the company has well-trained staff, and they get excellent feedback from real customers. They also offer a satisfaction guarantee, have some of the lowest installation prices around, have TSSA certification, and are HRAI registered.

9 Qualities of the best HVAC contractors in Ajax, Oshawa, Whitby, and Pickering

1. Licences and credentials

There are two important things to know here: the credentials that are required and the optional qualifications that further improve a contractor’s skills.

To work in HVAC in Ontario, all contractors must complete an apprenticeship program, after which they receive a certificate of qualification.

Once that’s complete, the best heating and cooling contractors in Durham Region go on to complete manufacturer training when it’s available because that way, they become experts with the equipment from certain brands.

2. Experience and history in the business

Another important aspect of training is the on-the-job training that comes with experience and working in the field for many years. The best and most knowledgeable HVAC pros have been in the business for a long time.

3. Knowledge

When an HVAC pro has plenty of experience, they’ve had the opportunity to see just about everything and work with all HVAC equipment, so they're comfortable servicing and installing a range of equipment, including:

• Furnaces
• Boilers
• Water heaters
• Air purification systems
• Humidification systems
• Air conditioners

Plus, they’ll be able to do anything you need, including sales, sizing, installation, repairs and maintenance, inspections, cleaning, diagnostics, and emergency service.

4. Insurance

Another mark of a great HVAC company is insurance. In an ideal world, nothing would ever go wrong when a contractor is installing or servicing your HVAC system, but in reality, things do happen, and insurance protects the contractor, your home, and your HVAC investments.

5. Reputation

One of the benefits of having lots of experience, the right training, and many years in the business is getting a great reputation among real customers, and this can be a good guide to helping you find the right contractor.

6. Customer service

The staff and technicians at an HVAC company should put customer service and satisfaction first because that’s the only way they’ll be able to build trust and lasting relationships with homeowners.

7. Staff

Something related to customer service is having staff members that are well-trained, reliable, experienced, friendly, knowledgeable, and organized. This is important because staff are on the front lines and are the ones who talk to customers, gather information, set appointments, prioritize emergencies, and make sure technicians arrive prepared for service calls.

8. Availability

Speaking of emergencies, a good HVAC company knows how to prioritize and organize appointments, and that means they’ll be able to send somebody for a service call promptly and according to your schedule.

9. Quotes

Quotes will help you budget for any HVAC project, so contractors must know how to account for various factors and produce quotes that are fair, transparent, and reliable.

An Independent Certification Program to Help you Find the Best HVAC Contractors in Durham

We know you want to work only with the best heating and cooling companies in Oshawa, Whitby, Pickering, and Ajax, and that’s why we’ve created an independent certification program for HVAC pros in Durham Region and Canada.

Through this program, we evaluate and approve contractors that meet the highest standards in the industry, and we base our assessments on more than 15 different criteria, including:

• The training and experience of the staff and technicians, including manufacturer training
• Licences and other credentials held by the contractors
• Insurance coverage
• Customer satisfaction track records
• Quality and reliability of their quotes
• Availability of the technicians
• Reputation and history in the business

What makes our certification special?

There are lots of reasons you can trust the contractors you find through our certification program, and above all it’s because we’ve done our due diligence and made sure they really are top-notch.

We do this by talking to actual customers and getting real feedback from people who have dealt with the contractors and staff at the company. We also require technicians to provide proof of their credentials, including their licenses and insurance records.

Another great thing about the program is that it’s independent. We represent consumers, not contractors, and contractors don’t pay to be approved.

Finally, when a contractor is approved to the program, we continue talking to their clients and monitoring their performance.

Check out these guides you may also find helpful: