Comfortmaker SoftSound CSA6 Review

The Comfortmaker SoftSound CSA6 is a mid-range model with a single-stage compressor, high efficiency rating, and excellent dependability. This model has been built to withstand time, the elements, corrosion, and even debris, plus it’s backed by an excellent warranty, so you can rest assured you're making a sound choice with this investment.

About the SoftSound CSA6

Average Price (with installation): $3500 - $5500

Top Features

• High efficiency and ENERGY STAR® certification
• Quiet and reliable performance
• Durable and long-lasting unit
• Compatible with the advanced Observer communicating control system
• Excellent warranty coverage

The Bottom Line

Comfortmaker air conditioners like the SoftSound CSA6 are high-quality and economical, high efficiency and reliable, and durable and long-lasting. This model doesn’t have a lot of perks or extra features, but it provides dependable cooling for your home and is compatible with the Observer communicating control, so you can keep your home at the perfect temperature, monitor performance, and manage energy use easily from anywhere in the world.

In Depth Review

SoftSound CSA6 Product Specifications:

Compressor: Single-stage
SEER: Up to 16
ENERGY STAR® certified: Yes
Decibel rating: As low as 69
Tonnage: 1.5 to 5 tonnes

Features Overview

The single-stage scroll compressor that powers the SoftSound CSA6 is more advanced than a standard compressor, giving you a more durable air conditioner that offers better energy efficiency and quieter operation. With the SoftSound CSA6, you get reliable and dependable cooling performance for your home all summer long, a unit that’s backed by a great warranty, and an upgraded cooling system that will last through many cooling seasons.

Another great benefit with the SoftSound CSA6 is it’s compatible with the Observer communicating wall control, which gives you ultimate control over the comfort levels in your home and the air conditioner’s energy performance, remote access to the system, and advanced diagnostics that will help extend the life of the unit.

Other Key Features

• Equipped with a filter drier to protect the unit from water damage
• Grille panels make it easy to access the coil for cleaning
• Sound-absorbing blanket on the compressor
• Soft-mounted compressor for quieter operation
• Built to resist corrosion
• Baked-on powder coat for added durability
• Non-ozone depleting refrigerant
• Protective corner posts for added strength and weather-resistance
• Single-speed fan

Warranty Information

Although mid-range models from Comfortmaker don’t have as great a warranty as the premium ones, the SoftSound CSA6 still has great coverage. This includes a 10-year parts limited warranty, plus a five-year No Hassle Replacement limited warranty that will provide you with a brand new unit if there's a failure with major components like the coil or compressor.

Comparable Models by Comfortmaker

Model Comparison by Price: SoftSound CSA6 versus Performance N4A5

The SoftSound CSA6 is already an economical mid-range air conditioner, so even low-tier Comfortmaker models aren't that much cheaper. The Performance 14 N4A5 is one of the most economical cooling systems that Comfortmaker offers, and it’s only a few hundred dollars less than the SoftSound. However, the Performance N4A5 isn't as efficient as the CSA6, won’t save you as much on your energy bills, and it doesn’t have as good a warranty.  

Model Comparison by Features: SoftSound CSA6 versus SoftSound Deluxe CCA7

When compared to a premium Comfortmaker model like the SoftSound Deluxe CCA7, the mid-tier SoftSound CSA6 holds its own in many respects. The SoftSound Deluxe is a more advanced air conditioner in that it has a two-stage compressor, slightly higher SEER rating, and better warranty than the SoftSound. However, the SoftSound CSA6 is almost as efficient, will still save you plenty on your energy bills, and it will cost a few hundred dollars less to purchase.

Model Comparison by Tier: SoftSound CSA6 versus SoftSound C4A3

The SoftSound CSA6 and C4A3 are both mid-tier models, but the CSA6 is superior in some important ways. The difference in price between the two units isn't much, and you'll end up saving much more money in the long run with the more efficient CSA6, because the C4A3 only has a SEER rating of 13 and isn't ENERGY STAR certified. In fact, there are some places where the C4A3 may not even be an option because it doesn’t meet energy efficiency minimum standards. Further, the C4A3 only has a one-year No Hassle Replacement limited warranty, so if a major component fails after the first year, you might be out of pocket to replace the component or the unit.