Welcome to our Payne air conditioner repair guide, where you’ll learn about common issues and troubleshooting, replacing your filter, and more.
Please note, the following is for informational purposes only. Any servicing you attempt is at your own risk.
Table of contents
Payne At a Glance
Founded in 1914, Payne has been producing top-quality HVAC systems that North American on which homeowners can rely. Payne has spent over 100 years fine-tuning and innovating their products to create some of the most advanced and affordable HVAC units in the industry.
To ensure you can get maximum cooling comfort from your air conditioning for as long as possible, it’s important to maintain and take care of your unit whenever necessary. In this article, we’ll be showing you how to repair and maintain your Payne air conditioner so you can enjoy it for years to come.
How to Replace Your Payne Air Filter
It is important for the well-being and longevity of your air conditioning system that you replace the filter semi-regularly. Here are 7 simple steps for restoring your Payne air conditioning filter:
- Turn the power off on your system
- Open the panel for better accessibility
- Locate the filter, found near the return air duct
- Take out the dirty filter
- Clean your filter if it’s reusable if it’s disposable then grab a new filter
- Reinstall the reusable or new filter
- Put the panel back in and turn on the power
What’s Wrong With Your Payne Air Conditioner?
Remember to turn your a/c completely off before opening it up to look around or attempt any fix.
Air conditioner not cooling?
There are a few reasons for why this might happen. For one, you should check to see if the dual run capacitor, the run capacitor, and regular capacitor are leaking or bulging, in which case you should replace them.
Air conditioner is too loud?
In this situation, check if the fan motor is loose by wiggling the shaft. If it’s loose, then replace the screw, and if this doesn’t work, you should replace the entire fan blade. The fan motor bearings may also be worn out, so try rotating the condenser fan motor.
Replace it if it doesn’t run smoothly.
Condenser fan motor won’t run?
Check if the run capacitor and regular capacitors are bulging or leaking to know if you should replace them. If this isn’t the issue, use a multimeter to test the voltage running to the motor. If it’s receiving the correct voltage, but the motor won’t run, check if the capacitor is bulging or leaking. If it isn’t, then replace the condenser fan motor.
Payne Air Conditioner Error Codes
Note that these error codes may or may not be accurate or apply to your system. Each manufacturer has a range of different sensor and error codes used for different model lines and these may differ from one model series, production run, region, and may have been updated at any time. This not a comprehensive list and these are for informational purposes only. Any use of them is at your own risk.
Error Codes
| Fault | Description |
|---|---|
| Unit will not operate | Power disconnected or loose connection |
| Blown fuse / breaker tripped | |
| Thermostat out of calibration is set too high | |
| Contactor defective | |
| Transformer defective | |
| High pressure control open (if provided) | |
| Outdoor fan on; Compressor off | Run or start capacitor defective |
| Start relay defective | |
| Loose wire | |
| Compressor stuck, grounded or open motor winding, open internal overload | |
| Too little cooling | Low voltage condition |
| Improperly sized unit | |
| Improper indoor airflow | |
| Incorrect refrigerant charge | |
| Air, non-condensables or moisture in system | |
| Compressor operates in short cycles | Incorrect voltage |
| Defective overload protector | |
| Refrigerant undercharge | |
| High head pressure; Low suction pressure | Restriction in liquid line, expansion device or filter drier |
| Lack of sufficient indoor airflow | |
| High head pressure; Normal suction pressure | Dirty outdoor coil |
| Refrigerant overcharge | |
| Outdoor fan not running | |
| Air or non-condensables in system | |
| Low head pressure; High suction pressure | Expansion device stuck in open position |
| Defective compressor valves | |
| Low suction pressure; Compressor cool; Ice on indoor coi | Low indoor airflow |
| Operating below 65degF outdoors | |
| Moisture in system | |
| High suction pressure; or fluctuating head and suction pressures | Excessive load |
| Defective compressor | |
| TXV hunting | |
| Air or non-condensibles in system | |
| Pulsing noise at expansion device or liquid line | Air or non-condensibles in system |
| Registers sweat | Low indoor airflow |
When to Get a Technician for Payne Air Conditioner Repairs
Some issues can’t be addressed by the homeowner, and require maintenance from a licensed technician. Here are some issues that need professional help:
- The refrigerant is leaking
- Unit is emitting an unsavoury burning smell
- Circuit breaker continually trips, or the power fuse blows out
- Water is leaking from the unit
- Damaged or overheated power cord
- Wiring or electrical problems
- Compressor or coil problem
- Unit won’t cool or run properly, not due to a thermostat setting
- Unit is overly noisy or making odd sounds
Who to Call For Payne Air Conditioner Repairs
It’s very important that you have somewhere to turn for repairs and maintenance when your air conditioning unit is being difficult. But we know it can be difficult to find an HVAC company that you can rely on.
That’s why we’re providing an independent HVAC contractor certification program that’ll assist you in finding a company that hits all the marks: proper licenses and certification, experienced staff, a stellar track record, adequate insurance, offers transparent and fair quotes and has additional manufacturing training. We’ll make sure your HVAC experience is as easy and reliable as possible.
Payne’s Warranty Coverage
Payne has created a standard warranty plan, which features a 10-year limited parts warranty upon registration so that Canadian homeowners are ensured peace of mind. Additional components, such as heat exchangers can carry longer limited warranties, so be on the lookout for specific details in the product description or check your Warranty Certificate. This warranty provides a soft cushion you can fall on in case any future problems arise.
Protect your Payne air conditioner: Register and access your Payne A/C warranty here
