Mitsubishi heat pumps are known to be energy-efficient and whisper-quiet, with some financing options available. But are they ideal for your home? Our Mitsubishi heat pump review covers the brand’s specifications, cost, pros, cons, warranty, and more.
Mitsubishi Heat Pumps, at a Glance
Mitsubishi stands out as one of the top heat pump producers in Canada. Their journey began in 1968 with the launch of their first heat pump. Today, they manufacture indoor and outdoor units with different SEER ratings and costs.
Mitsubishi’s lineup includes ducted systems, ductless systems, and hybrid options, most models being ENERGY STAR® certified. Their heat pumps can run in cold climates and effectively work at -30 °C (100% efficiency at -15 °C). They can replace electric furnaces and offer reduced emissions and less reliance on fossil fuels.
Customers can also avail of rebates according to their province on specific Mitsubishi heat pump models.
Room for Improvement: Mitsubishi can do better regarding customer support. Sometimes, reaching their customer service can take a while. If you need quick customer support or fast service and repairs, you might find their scheduling options limited. However, Mitsubishi’s heat pumps are known for their reliability and rarely require frequent repairs.
The Bottom Line: Mitsubishi heat pumps excel in energy efficiency and cold climate operation, making them suitable for Canadian homes. They offer a variety of systems, including hybrid ones (offering both heating and cooling). However, potential delays in customer service and scheduling could be a consideration for those who prioritize quick and responsive support.
Mitsubishi Heat Pump Customer Reviews
We continually gather and analyze real customer reviews for feedback on performance and reliability.
Users have praised their Mitsubishi heat pumps’ quiet operation and efficiency, particularly in smaller spaces like standalone workshops. There are numerous positive reviews about the professionalism and expertise of Mitsubishi technicians. Customers have appreciated their friendliness, technical knowledge, and attention to detail during installations.
Some users have found the installation process for a complete home system costly, involving extensive work like drilling for pipes and electricals. The operational costs, particularly in colder climates, may not always lead to significant energy savings.
A few reviews have highlighted issues with after-sales service, especially concerning warranty claims and technical support. Users have reported difficulty getting timely support and effective solutions for their heat pumps.
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Mitsubishi Heat Pump Specifications
Mitsubishi’s range of heat pumps, known for their adaptability to Canada’s challenging climate, offer a mix of features we will explore in this section.
Energy Efficiency
Mitsubishi heat pumps can save up to 50% per year on energy compared to conventional heating systems. Most of their ductless systems are ENERGY STAR® certified and have Seasonal Energy Efficiency Ratios (SEERs) of at least 13 (minimum SEER rating in Canada).
Specific models, like the FH06NA Wall-Mounted System, have a SEER (Seasonal Energy Efficiency Ratio) rating of up to 33.1 and an HSPF (Heating Seasonal Performance Factor) rating of up to 13.5.
Noise
Although not the quietest, most Mitsubishi Electric heat pump models operate at an average noise level of around 50 decibels, roughly as loud as a quiet suburb, a conversation at home, or the background noise in a large office.
Operational Temperature Range
Mitsubishi heat pumps are designed to function effectively in Canadian climates. They maintain 100% of their heating capacity even at -15 °C and can operate as low as -30 °C, ensuring indoor comfort in icy conditions.
Other Features
Here are some other notable features of Mitsubishi heat pumps:
- Advanced Multi-Stage Filtration: Captures and removes allergens and contaminants, enhancing air quality.
- Zone Control: Allows independent control of each zone, with the option to reduce unused zones for energy savings.
- i-see Sensor 3D: Detects occupancy and temperature changes, adjusts airflow or enters energy-saving mode as needed.
- H2i Technology: Provides effective heating even in extremely cold conditions.
- Advanced Filtration System: Multiple filters for odor control, deodorizing, and capturing harmful particles.
- Hot-Start Technology: Prevents cold drafts by warming up before blowing air.
- Smart Set Feature: Activating preferred heating/cooling profiles.
- Powerful Mode: Quickly achieves desired temperatures by increasing refrigerant flow and fan speed.
- Econo Cool Mode: Adjusts cooling operations for improved efficiency.
- Dehumidification: Removes excess moisture, improving comfort and preventing mold growth.
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How Do Mitsubishi Heat Pumps Work?
Mitsubishi Electric’s offerings ensure year-round personalized comfort, even in sub-zero temperatures. But how exactly does this system work?
The Mitsubishi Electric heat pump system is a duo: an indoor air handling unit and an outdoor condensing unit connected by two refrigerant lines.
- In summer, it transfers heat from inside the home to the outside air.
- In winter, it reverses the cycle, extracting heat from the outdoor air and transferring it inside.
Their hyper-heating inverter technology is especially beneficial in colder climates. Even when temperatures plunge to as low as -25 degrees Celsius, these innovative outdoor units continue to extract heat energy efficiently.
A single outdoor unit can manage up to eight indoor units for homes requiring multiple comfort zones. These indoor units come in various styles, featuring true air filtration and whisper-quiet operation.
How Much Does a Mitsubishi Heat Pump Cost?
The cost of Mitsubishi heat pumps varies based on the type of system and the number of zones they are designed to heat or cool. Here’s a breakdown:
- Single Zone Systems: The average cost ranges from $3,000 to $6,000 for equipment to manage a single zone. These systems are ideal for targeted heating and cooling in specific areas of a home.
- Multiple Zone Systems: The cost can range from $7,500 to over $20,000 for projects involving multiple zones. These systems are more complex and capable of managing the climate in several distinct areas, making them suitable for larger homes or commercial spaces.
- Efficiency and Operating Cost: Mitsubishi Hyper Heating systems are known for their high efficiency, with some estimates suggesting that their annual operating costs can range from as low as $300 to $400 (almost 50% less than conventional heating methods).
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Mitsubishi Heat Pump Models, Price and Comparison
Feature | Mitsubishi Ducted Systems | Mitsubishi Ductless Systems |
---|---|---|
System Type | Integrated into the home's existing ductwork or with new ducts. | Operate independently of ductwork, directly in the living space. |
Aesthetics | Less visible, components are largely concealed within structures. | More visible, units are mounted on walls, ceilings, or floors. |
Zone Control | Can control multiple rooms but typically less precise than ductless. | Precise control over individual rooms or zones. |
Energy Efficiency | Generally efficient, but duct losses can occur. | Highly efficient, minimal energy loss due to lack of ductwork. |
Cost | Potentially higher upfront due to ductwork installation. | Usually lower upfront costs, more flexible installation options. |
Ideal Use | Suited for larger homes or buildings with existing ducts. | Suited for both small and large spaces, retrofitting, and new constructions. |
Mitsubishi Ducted Systems
These are designed for seamless integration into your home’s existing infrastructure. Ducted systems are ideal for those who prefer a more concealed setup, offering efficient heating and cooling through a network of ducts.
They are suitable for whole-home comfort solutions and can be tailored to fit new constructions or retrofitted into existing spaces. Here are the ductless indoor solutions offered by Mitsubishi:
1. Ceiling-Concealed:
Series: SEZ and PEAD units.
Ideal for: Homes or spaces where a concealed, built-in solution is preferred.
These units offer discrete home comfort. They can be built into the ceiling with short-run ducts (SEZ) or integrated into new or existing ductwork (PEAD) for room-wide comfort.
2. Multi-Position Air Handling Unit:
Series: PVA and SVZ air handlers.
Ideal for: Bedrooms, smaller homes, or tight spaces.
Perfect for efficient heating and cooling in new or existing ducted applications. Their compact design allows installation in small spaces like furnace rooms or closets.
3. Wall-Mounted:
Series: MSZ series.
Ideal for: Spaces with specific heating or cooling needs and where quiet operation is essential.
Compact units ideal for offices, stores, and residential use. They combat uneven temperatures and are among the quietest in the industry.
4. Floor-Mounted:
Series: MFZ series.
Ideal for: New and renovated spaces where design and space-saving are priorities.
Stylish, efficient units with a sophisticated design. They can be installed with a base or recessed into a wall.
Mitsubishi Ductless Systems
Ductless mini-split systems provide flexibility and are perfect for homes without existing ductwork or for rooms that need additional heating and cooling. Ductless units are known for their ease of installation and ability to provide targeted comfort.
Here are the ductless indoor solutions offered by Mitsubishi:
1. 1-Way Ceiling-Cassette:
Series: MLZ-Series 1-Way Ceiling-Cassette.
Ideal for: Any home or space seeking a sophisticated, comfortable climate solution.
Features a low profile for seamless integration into any room, enhancing the environment while providing comfort.
2. 4-Way Ceiling-Cassette:
Series: SLZ unit.
Ideal for: Areas requiring uniform air coverage and distribution.
Offers a discreet design with four air outlets and multiple airflow patterns, mounting flush to the ceiling. Includes 3D-iSee Sensor technology for optimal air distribution.
3. Wall-Mounted:
Series: MSZ series.
Ideal for: Spaces with specific heating or cooling needs and where quiet operation is essential.
Compact units ideal for offices, stores, and residential use. They combat uneven temperatures and are among the quietest in the industry.
4. Floor-Mounted:
Series: MFZ series.
Ideal for: New and renovated spaces where design and space-saving are priorities.
Stylish, efficient units with a sophisticated design. They can be installed with a base or recessed into a wall.
Mitsubishi Heat Pump Pros and Cons
Pros
- Heat pumps operate solely on electricity, eliminating the need for gas or oil bills (saving annually 50% energy costs)
- Switching from a gas boiler to a Mitsubishi heat pump can reduce your carbon footprint by up to 44%
- Many Mitsubishi air source heat pumps can be air conditioners in warmer months.
- Advanced filtration systems in the indoor units capture allergens and contaminants.
Cons
- The upfront cost for purchasing and installing a Mitsubishi heat pump can be higher than traditional heating systems in the case of multi-zone ductless systems.
- Their efficiency can decrease in extremely cold climates. Hybrid systems can be an alternative for those conditions.
- Some models are noisier, i.e., more than 60 decibels.
- Since these systems run entirely on electricity, they can be affected by power outages, unlike gas or oil systems.
Mitsubishi Heat Pump Warranty Analysis
Here’s an analysis of the warranty terms provided by Mitsubishi for their heat pump models:
Base Warranty
The base warranty covers parts for 5 years, a standard duration in the industry for HVAC equipment. The compressor is covered for an extended period of 7 years.
Registered Warranty (Upon Registration of the Product)
When customers register their Mitsubishi heat pump, the warranty for parts and compressor is extended to 10 years. The registration period for this warranty extension is 90 days from the installation date.
Installing your Mitsubishi heat pumps through a Mitsubishi Diamond Contractor® extends the equipment warranty to 12 years, covering parts and compressors.
Labor Warranty
Not included in the base warranty, but customers may have the option to purchase additional coverage through their installer or service provider.
Unit Replacement
Not included.
Choosing the Right Mitsubishi Heat Pump For Your Home
Mitsubishi offers a range of heat pump models tailored to different needs, from single-room applications to whole-house solutions. In this section, we’ll explore three top Mitsubishi heat pump models, each with unique features designed to provide efficient heating and cooling.
1. Single-Zone Universal Heat Pump – SUZ
This model stands out for its Hyper-Heating INVERTER® (H2i) technology, assuring consistent indoor comfort even in extremely cold weather, functioning optimally in temperatures as low as -13 degrees Fahrenheit. Here are some key features:
- Delivers 100% rated heating capacity at 5 degrees Fahrenheit
- Available in capacities ranging from 9,000 to 18,000 BTU/H
- Part of the versatile M-Series, compatible with various indoor units
- New larger sizes enable efficient heating of larger spaces without fossil fuels
- Compatible with PEAD mid-static and SVZ multi-position air handler indoor units
- Includes built-in base heater
- Operates in temperatures from -13 to 70 degrees Fahrenheit for heating and 23 to 115 degrees Fahrenheit for cooling
2. Multi-Zone Hyper Heating Heat Pump – MXZ-NAHZ
The MXZ-NAHZ model is an extremely efficient multi-zone solution capable of connecting to various indoor units, managing up to three zones with a 24,000 BTU capacity. Its features include:
- 2-Ton Inverter Condenser Heat Pump with M-Series Hyper Heat line
- Offers both cooling and heating operations
- Low ambient heat performance, with 100% heating capacity at 5°F and 90% at -13°F
- Blue Fin anti-corrosion treatment for increased coil protection
- Auto-restart function post-power outage
- Operates quietly, enhancing comfort without noise disturbance
- Intelligent Power Module for efficient power use
- Overheating/voltage protection for compressor and fan motor
- High-pressure protection for system longevity
3. Mr. Slim M Series
The Mr. Slim M Series is renowned for its compact design, quiet operation, and energy efficiency. It’s suited for a broad range of applications and is available as single and multi-split systems. Notable features are:
- Hyper-Heat functionality maintains high heat capacities down to -25°C
- Offers one of the widest ENERGY STAR® certified lineups with high SEER ratings
- Indoor units with low ambient noise levels as low as 19 dB(A)
- Equipped with Variable Compressor Speed Inverter (VCSI) Technology for precise temperature control and energy efficiency
Mitsubishi Heat Pump Buyers Guide
Let’s discuss some factors to consider while buying a Mitsubishi heat pump that will directly impact your comfort, energy consumption, and long-term satisfaction:
- Climate: Choose a model with Hyper-Heating INVERTER® (H2i) technology if you live in an area with extreme winter temperatures.
- Home Size and Layout: Larger homes or those with multiple levels may require a multi-zone system to ensure even heating and cooling. Single-zone systems are more suited for smaller homes or single-room applications.
- Energy Efficiency: Models with higher SEER ratings will consume less energy, which is crucial for keeping electricity bills low. Opt for the highest SEER rating you can afford to maximize energy savings.
- Aesthetics: Ductless models are visible and may affect your home’s interior design. If aesthetics are a priority, look for models with sleek designs or consider a ducted system for a more concealed look.
- Operating Sound: If you are sensitive to noise or install the unit near bedrooms, choose models known for their quiet operation (lower than 60 decibels). Check the decibel levels listed for both indoor and outdoor units.
- Budget: Factor in the initial purchase price and the long-term operating costs. Investing more upfront in a high-efficiency model can result in greater savings over time.
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Mitsubishi Company Overview
Mitsubishi Electric Corporation was founded by Yataro Iwasaki on January 15, 1921, in Tokyo, Japan, emerging from the Mitsubishi Shipbuilding Co. to focus on manufacturing electrical equipment.
Mitsubishi Electric’s presence in Canada began in 1979 with the establishment of Melco Sales Canada Inc. The company later became Mitsubishi Electric Sales Canada Inc. in 1983. Its head offices are located in Markham, Ontario.
In 1987, Mitsubishi Electric brought Mr. Slim’s ductless air conditioner and heat pump technology to Canada. Recognizing the unique needs of the Canadian climate, 2009 saw the introduction of Zuba-Central, a whole-home ducted heating and cooling technology. The same year, Mitsubishi Electric celebrated 30 years of operation in Canada.
Mitsubishi Heat Pump FAQs
How long do Mitsubishi heat pumps last?
Mitsubishi heat pumps are designed to be durable and reliable, with an expected lifespan of up to 20 years (when properly maintained and serviced every year or two).
How much electricity does a Mitsubishi heat pump use?
Generally, a Mitsubishi heat pump can use between 830 watts (W) for smaller or less demanding operations and up to 6.9 kilowatts (kW) under extreme weather conditions.
Where are Mitsubishi heat pumps made?
Mitsubishi heat pumps are produced in manufacturing facilities in Scotland, Japan, Thailand, and Mexico.
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