Ductless Mini-Splits, Explained
Samsung Heat Pumps
Samsung Ductless Air Conditioners, At a Glance
Strengths
- Huge selection
- High-efficiency systems
- Fast and efficient cooling
- Innovative features to improve comfort
- Designed for easy installation
- Systems have heating and cooling modes
- May be more affordable than some brands
- Single- and multi-zone systems available
- Some ENERGY STAR® models
- Some models have built-in motion detection
- Wi-Fi capabilities
- Automatic and energy saving modes
- Some models designed to eliminate cold drafts
Weaknesses
- No systems available that are just air conditioners
The Bottom Line
Samsung Mini-Split Review Data from Real Customers
General Price Range for Samsung Ductless Air Conditioners
Samsung Ductless Air Conditioner Options
Samsung Mini-Split Review: Model Comparison
Wind-Free Series | Free Joint Multi Series | Hylex™ | Max | Max Heat 3.0 | Quantum 2.0 |
---|---|---|---|---|---|
SEER: 21 | SEER: Up to 20 | ENERGY STAR rated? Yes | SEER: Up to 18 | SEER: Up to 24.5 | SEER: Up to 23.5 |
ENERGY STAR rated? Yes | ENERGY STAR rated? Yes | Cooling output: 24,000 to 60,000 Btus | ENERGY STAR rated? No | ENERGY STAR rated? Yes | ENERGY STAR rated? Yes |
Cooling output: 7,000 to 48,000 Btus | Cooling output: 18,000 to 48,000 Btus | Zones: Two to five | Cooling output: 36,000 Btus | Cooling output: 9,000 to 24,000 Btus | Cooling output: 7,000 to 24,000 Btus |
Mount: Wall and cassette | Zones: Two to five | Style: Heat pump | Mount: Wall | Mount: Wall | Mount: Wall |
Zones: Single | Style: Heat pump | Unit: Outdoor | Zones: Single | Style: Heat pump | Zones: Single |
Style: Heat pump | Unit: Outdoor | Style: Heat pump | Style: Heat pump | ||
Unit: Indoor and outdoor | Unit: Indoor | Unit: Indoor | |||
Top Ductless System Features from Samsung
Important Warranty Information
About Samsung
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We had a Samsung carrier and heat pump installed in 2023. The installer failed to leave us any manuals. A call to Samsung failed to rectify the issue. We have no manuals for a brand-new Samsung unit. There is no customer service from Samsung. We do like the heat pump concept; WE WILL NEVER PURCHASE ANOTHER SAMSUNG heat pump again. Again, the unit is as good as the service that backs these units and there is NO service from Samsung. In my opinion, these units are just so much garbage since they are not supported by Samsung, and we wish we never had them installed in our house. There is no future to having these units as they are not supported by Samsung. We tried for assistance, and they failed us at every turn. It is impossible to find a phone number for the company and emails are next to impossible. It is my opinion again, but buyer beware. There has to be a company out there that sells heat pumps and has excellent customer service. We will find them for our next house purchase. If by chance we find a new house with a Samsung heat pump already installed, we will not purchase that house. It would be a deal breaker.