Napoleon Air Conditioner Repair Guide 2019
(Updated for 2019)
Welcome to our Napoleon air conditioner repair guide, where you’ll learn about common issues, how to replace your filter, troubleshooting tips, and more.
Please note, the following is for informational purposes only. Any servicing you attempt is at your own risk.
Napoleon, At a Glance
Napoleon has been around since 1976. Today, they are a trusted and reliable Canadian manufacturer of heating and cooling systems, gas and wood fireplaces, and other HVAC products.
A Napoleon air conditioner is a great investment, but it’s important to know how to maintain the unit properly, recognize certain problems, and when you need help from a technician. To help you with that, we’ve put together this comprehensive guide about Napoleon air conditioner repair information.
How to Replace Your Napoleon Air Filter
One of the essential maintenance tasks you should take care of regularly is cleaning the filter on your air conditioner. This ensures your cooling system works as efficiently as possible, will save you money on energy bills, will improve your indoor air quality, and will increase the lifespan of the unit. But if you’ve never cleaned your Napoleon air conditioner filter before, then here’s a step-by-step guide:
- On the indoor unit, lift the front panel
- Hold the tab on the end of the filter and push it upward as you pull it toward yourself, and then pull out the filter
- Clean the small filter with a handheld vacuum and the larger one with warm, soapy water
- Rinse the filter and leave it to dry in a cool, dry place out of direct sunlight
- Slide the filter back into place and close the front panel
What’s Wrong With Your Napoleon Air Conditioner?
Air conditioners encounter problems just like any other device, and being able to identify the different issues could save you time, money, and headaches. Below are some of the most common air conditioner repairs and troubleshooting tips. Remember to turn your A/C completely off before opening it up to look around or attempt any fix.
This likely means the filter is dirty and needs to be replaced or cleaned. To avoid this problem, clean or change the unit’s air filter every one to three months, depending on the manufacturer’s instructions.
Air conditioner filters can absorb smells from your home, including smoke and cooking smells, and then circulate them around the house. If you notice bad smells being emitted from your cooling system, it’s likely that the filter is dirty and needs to be cleaned.
When to Get a Technician for Napoleon A/C Repairs
Some air conditioner problems require attention from a licensed technician, such as if the unit is not responsive or is operating erratically. Further, if you notice any of the following issues, you should turn the air conditioner off right away and call a technician in for repairs as soon as possible:
- There’s a burning smell coming from the unit
- Condenser coil is heavily soiled
- Unit is making loud sounds
- Circuit breaker trips regularly
- Water is leaking from the unit
- Evaporator coil is corroded
- Power cord gets hot
- Power cord is worn or frayed
- Compressor stops working
Who to Call For Napoleon Air Conditioner Repairs
Knowing you need an air conditioner repair is one thing, but knowing where to go for that help is another. It can be tough to choose a trusted and reliable HVAC technician, and that’s why we have an HVAC contractor certification page so you can use to find a technician in your area. These technicians have been independently vetted for things like licensing compliance, pricing, staff, experience, reputation, and more.
Napoleon’s Warranty Coverage
Depending on the model and age of your air conditioner, you may be covered by a warranty that would cover the cost of replacement parts should anything go wrong. For air conditioner models with a SEER of 14 or 16, Napoleon offers a 10-year compressor limited warranty and a 10-year parts limited warranty. For their 13 SEER air conditioner model, you get the same compressor and parts warranty, but they expire after five years.
➤ Protect your Napoleon air conditioner: Register and access your Napoleon A/C warranty here
Get Quick FREE Quotes From Respected Local Distributors &